Team members are requesting Service Collection but requesting trial fails

[stefan_sohnchen]

We cannot access the Service Collection trial.

Following the links provided leads to this error message:

https://admin.atlassian.com/s/b599927f-f3e8-474e-8cb2-f32387fe7b6a/billing/addapplication?edition=&grantAccessTo=712020%3A52e76558-892f-461d-9222-073d502e3ce2&migrationSourceUuid=&product=jira-servicedesk.ondemand&source=xflow-request-access-from-admin-jsm-service-collection

Rovo confirms it is not a permission issue.

What can we do to progress and make Service Collection work for the people who requested it?

[Arkadiusz Wroblewski]

Hello and Welcome to Atlassian Community @stefan_sohnchen 

Could you elaborate what you exactly trying to do ?

Best,

Arkadiusz🤠