the more fields should not show in issue layput after ticket raised

[Abilash]

the more fields should not show in issue layout after ticket raised and in the form required option that highlighting with red one should not show any solution for this .

[VENKATESWARLU KURUVA]

Hi Abilash,

1. Hide "More Fields" after ticket creation:
Go to Project Settings → Issue Layout and move unwanted fields to the Hidden section.

2. Remove red required indicator:
Go to Settings → Issues → Field Configurations, find the relevant field, and uncheck Required. For JSM forms, toggle off "Required" in the Form Designer.

Note: Required fields can't be fully hidden — Jira needs them filled in during creation.

[Abilash]

Hi @VENKATESWARLU KURUVA ,thanks for response ,already they are in Hidden when empty field below image for reference and the required field must be selected but it should not show like this red mark "Must select more than or equal to 3 choices" if not selected all

[Arkadiusz Wroblewski]

Hello @Abilash 

"Hidden when empty" just bumps the field into the "More fields" dropdown. To get rid of it completely on the issue view, you must drag it down to the actual "Hidden fields" section in your issue layout settings.

The red error are another story and it means a Form or field validation rule requires at least 3 choices. You can't hide a field that's actively breaking a validation check, Jira has to show somehow what's blocking the save😉 You'll need to either lower that minimum requirement or make the field/question optional.

Cheers,

Arek 🤠