Comment invalid

[murat_gecgel]

We are using Jira Automation with an AI Action (Generate content) step to produce a problem analysis. The generated output is then sent to a Jira issue comment via REST API.

Endpoint used:
POST /rest/api/3/issue/{issueKey}/comment

Request body example:

{
  "body": "{{agentResponse}}"
}

We also tried Atlassian Document Format (ADF):

{
  "body": {
    "type": "doc",
    "version": 1,
    "content": [
      {
        "type": "paragraph",
        "content": [
          {
            "type": "text",
            "text": "{{agentResponse}}"
          }
        ]
      }
    ]
  }
}

In all cases, the following error is returned:

{"errorMessages":[],"errors":{"comment":"Comment body is not valid!"}}

The AI Action output may contain multiline text, tables, and special characters.

Expected behavior:
AI-generated output should be successfully posted as a Jira issue comment via REST API.

Actual behavior:
The API returns "Comment body is not valid" despite valid authentication and request format.

[Arkadiusz Wroblewski]

Hello @murat_gecgel 

Try encoding the smart value as a JSON string.

"text": {{agentResponse.asJsonString}}

Best,

Arkadiusz🤠