A few months ago I created an account and made a website with the Jira app. But after checking in again because we want to implement or continue using it for the company, but the page is no longer av...
I invited an external member to a specific Jira space, but they are able to access other spaces beyond the one I shared. Please tell me how to configure the settings to restrict access.
payment got declined and it's showing 11/nov/2025 renewal date so we need to perform repayment so let me know how to perform this payment again.
Our team have been using Jira Standard Plan for a few months and decided to upgrade to premium plan. When I changed the plan, Jira put me in the Premium trial for 30 days, however it also show me th...
Good day! I would like to seek your help as to why our last 2 sprints in the Velocity Chart report are missing inputs on Committed SP. I am not aware of any changes in our board. When I checked th...
I have an account but cannot access the QL service/operations space and the associated project board. The admins who owns the space and board are unable to add or even locate my account t...
I am having to set up a CS support system using Jira (I am very new to jira) I need to trigger custom emails based on the selection from a field dropdown within a custom form. I hav...
My company has 2 instances of Jira that support different parts of the organization (one for IT and one for R&D) with their own workflows. I want to create a unified roadmap across both of those ...
We have observed that when using the expand parameter in the Jira Search JQL API to fetch the changelog history associated with an issue entity, the result is limited to only 40 records. However, acc...
Dear support When I tried to create a jira software instance, I got the following error: "Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID ...
I am working on our SOC2 audit and require a vendor contact name and email. Where do I locate our Org Atlassian Success Manager's information? Atlassian's AI assistant does not provide any hel...
We have two instances across different parts of our company. Each instance has several Atlassian products including JSM, Jira Software and Confluence, among others. Atlassian offer...
Redirecting to Jira Trabalho aqui no Ministério das Comunicações. No link enviado acima, acesso o JIRA aqui em minha unidade. No entanto, desde o dia 31/10 perdemos o acesso em nossas licença...
Hi, I'm trying to import a bunch of sub-tasks and heve them show in an existing parent ticket. After reading a bunch of notes and answers here I manged to get something to happen but After fiddling ...
Iam unable to see create project option in jira..Anyone can help.. where can I get that option. Give step by step details.
can I create an automation do do a clone and move the cloned issue to other project? i do this all the time and would like to automate it
TL;DR: Trying to show our custom field Department inline on the backlog issue cards — without losing the compact one-line layout. Hi everyone, In our IT department we recently decided...
Hello Community, We are exploring the possibility of migrating data from Salesforce to Jira as per our user requirements. We request your guidance on the recommended approach, supported tools, and ...
I am beat, cannot figure this out and I am sure I am missing something simple. Long story short-I have a bunch of stuff above the image below and could not get my automation to update the item I wan...
¿Como puedo organizar las respuestas predeterminadas sin tener que estar editando para que vuelva a la cabecera de la lista?, Es molesto que, por ejemplo actualizo mi firma, y queda en la parte supe...
Hi all! I am currently doing an automated mail reminder if collegues do have mulitples stories in progress. For that my automation uses a JQL, but I have a problem, my query also hits the field fo...
I have two fields in some projects that only appear to users with the Developer role when placed in the Description fields. If I move them to the Context fields, they disappear. However, keeping them...
A manual trigger has been created to generate a new work item. Before work item is created, the trigger requests user input to state if the work item is of Type A or B and creates a variable for that...
I cannot create categories for tasks. I am using a Business-Space. When typing into add category section it doesn't allow me to save my changes.
Hi Community, We can see some fields are going to more fields section while creating ticket. How to stop this. Even if we don't use those fields regularly, it should not go to more field section. H...
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