Jira

Hi, I want to give external users permission to a single Jira service management project. The problem is, that despite only having a service management license, they can still view Software projects...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

Hi I've been trying to mention the "Approver" in the comment using JIRA automation but I always get "@unknown". Been using the correct syntax using the account ID and have doube checked the executio...

• Question
• cloud
• jira
• jira-cloud

Hi Team, I have edit and publish automation rules I getting error ( an unknown error occurred please reload try again) plet let us know your suggestions. Jira version 9.12.18 Jsm : 5.12.18 Automa...

• Question
• cloud
• jira

After successfully connecting our Confluence Datacenter to Entra using the Atlassian documentation I am now trying to do the same with Jira.  So far i have not been able to find anything tha...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

  I want to import epics, stories, etc into Jira I have a test csv with only two items (and a few more fields than these, but this is what matters) Issue ID, IssueType, Summa...

• Question
• cloud
• jira
• jira-cloud

  Can we configure two-factor authentication without using Atlassian Guard in the Jira Cloud standard plan   Regards, Prasad

• Question
• cloud
• jira-cloud

I have created jira plan for the team with some custom fields. However when I share the plan on confluence (copy pasting the share link on confluence), the displayed jira plan does not have the custo...

• Question
• cloud
• jira
• jira-cloud

Hi, I am trying to do some cleanup on our Jira software project and I'm currently blocked on an issue where I have tickets in an inconsistent state. Those tickets are not visible in the backlog, hav...

• Question
• cloud
• jira
• jira-cloud

I am trying to setup Jira issue collector for one of our projects. Is there an option to setup two-way communication with the reporter (non jira user) and the assignee? What I have in my mind is : fo...

• Question
• cloud
• jira
• jira-cloud

Dash board with available hours, allocated hours, spent hours for each Engineer on monthly to check the loading of all the engineer.Dashboard with time spent on each activity like test case, test exe...

• Question
• data-center
• jira
• jira-data-center

Hi,   We have received the email below: Expiry dates will be added to existing API tokens:  What's changing? • From March 13, 2025, existing API tokens created without expiry will be a...

• Question
• cloud
• jira
• jira-cloud

Perhaps the answer is no this cannot be done, but I have an automation that does the following: When a ticket transitions status, create a new ticket. In a branch; for all created issues, And: Copy ...

• Question
• advanced-forms
• automation
• cloud
• forms
• jira
• +1 more tag...

I need to display set of custom fields based on project role and current status of an issue. for eg, If current state is pending approval, while transiting to next status. in pop up screen we need ...

• Question
• cloud
• jira
• jira-cloud

  Google Authenticator の使い方が分からないです。 認証コードを求められますが、6桁の認証コードが分かりません。どのように取得すればよいのでしょうか？

• Question
• atlassian-accounts
• cloud
• jira
• jira-cloud
• not-applicable

  I currently have one custom field where I select an employee by displayname, such as "Tom," and I need another new custom field to display Tom's manager, "Amy." Specifically, the new field s...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

We have one Jira Software Project with issues in the backlog split between teams. The split is based on a Team name field, and each team have their own board. With regards to board backlog and spr...

• Question
• cloud
• jira
• jira-cloud

Hi! Trying to figure out what goes wrong when I'm trying to create quick filters for a text in summary search. The words I want to filter out is LAM and HTTP, and the summaries can look like this(Mo...

• Question
• cloud
• jira
• jira-cloud
• jira-software

The original estimate in issues, are no longer editable and I can not understand why. nor find a way to manage the field   Please help, this is preventing us from refining our sprint started t...

• Question
• cloud
• jira
• jira-cloud

I would like to introduce features as a hierarchy in between EPIC and Story for a specific project. This new hierarchy created should not impact other projects Issue type hierarchy, how to achieve th...

• Question
• cloud
• jira
• jira-cloud

Hi group,   i Have a manually triggered rule thats creating a Story issue with serval  subtaks. I wan to send a email to the person that triggers the rule. Does anyone know the sma...

• Question
• cloud
• jira
• jira-cloud
• jira-software

My account suspended today morning. From then onwards, I am trying to make payment but no option is available. No chat agent too available, hence it is very difficult

• Question
• cloud
• jira
• jira-cloud

Hello! There is a problem. Jira version 9.6.0 Data center The Automation item is missing in the project settings. I installed the automation plugin, but nothing has changed. Whats wrong?

• Question
• data-center
• jira
• jira-data-center

AI in Agile project Mgmt. using Jira.( Product backlog to product delivery)  

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

The  documentation for "Best practices on using the resolution field" states to click "Add post function" to add a resolution to a transition.  https://confluence.atlassian.com/cloudkb/bes...

• Question
• atlassian-cloud
• cloud
• jira
• jira-cloud

Hi  We want to find out the custom fields and workflow statuses used only by the archived projects. This info helps us in taking a decision on clean up.   Thank you, Shashi

• Question
• data-center
• jira
• jira-data-center