Team-Managed Board Search no longer finds issues by Summary/Title

[Andre Terzic]

Hello Dear Jira Team 
Environment:

- Jira Cloud

- Team-Managed Project

- Multiple users affected

- Reproducible across browsers

Issue:

Since a recent Jira Cloud update, the search field within the Team-Managed Board no longer finds issues based on text contained in the issue Summary (title).

Expected behavior:

Searching for a word that exists in the issue Summary should return the matching issue card on the board.

Actual behavior:

The issue is not returned when searching for text from the Summary, although the issue is visible on the board and can be found using the global Jira search.

Example:

Issue Key: PRJ-6188

Summary: P 81431 - IB im Haus Vygon

Board Search Results:

- Search for "6188" → Issue found

- Search for "PRJ-6188" → Issue found

- Search for "P 81431" → No result

- Search for "P 81431 - IB im Haus Vygon" → No result

Additional Information:

- The issue is visible on the board.

- Global Jira search successfully finds the issue using "P 81431" or "P 81431 - IB im Haus Vygon".

- Therefore the Jira search index appears to be working correctly.

- The problem seems to be isolated to the Team-Managed Board search functionality.

Please verify whether this is an intended change or a defect in the current Team-Managed Board search implementation.
Thank YOU 
Bye Andre T.

[Andre Terzic]

Additional Findings:

The issue appears to be related to search indexing.

When the original issue description is deleted and the issue is saved, and afterwards exactly the same description is entered again and saved, the board search starts finding the issue correctly.

This behavior suggests that existing issues may not have been indexed correctly for board search, while re-saving the issue triggers a reindex and resolves the problem for the affected issue.

Global Jira search was not affected.

[Staffan Redelius]

Hi @Andre Terzic and welcome to the forum!

I checked in one of my Team managed project boards and I here is what I found :

• Searching for parts of the text in the summary (like a single word) -> works
• Searching for the work item-key -> works
• Searching only using the space-key -> does not work 
• Searching for parts of the summary in brackets "my second issue" -> works

Let's here from other users to see if could be related to different regions of Jira.

Best regards,
/Staffan

[Andre Terzic]

Thank you

[Arkadiusz Wroblewski]

Hello and Welcome to Atlassian Community @Andre Terzic 

Please address it with. support.atlassian.com 

We are simply members of the community and not representatives of Atlassian Support.

Best,

Arek🤠