Jira

We probably use our Jira a bit differently than normal. We track our HRIS (Workday) projects in them so we don't use "issues" like most organizations probably do.    I have "assignee" as ...

• Question
• cloud
• jira
• jira-cloud

Error in the JQL Query: The quoted string ' is empty or “text = 3” is Empty)' has not been completed. (line 1, character 337)   and ("Date = 3" is empty or “Date = 1" is empty or “text = 3” is...

• Question
• data-center
• jira
• jira-data-center

Trying to access studio on Jira to create a custom rovo agent, for some reason it's not visible to me when I click on apps.

• Question
• cloud
• jira
• jira-cloud

Today for the first time in the almost 2 years we are using the free Jira Cloud plan we received a notification on the website that email notifications have been turned off and we used the maximum nu...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hello the Community,  Is there  way to change the text color in Jira data center top navigation bar when users are in dark mode using scriptRunner?  Regards,  Islem  

• Question
• jira
• jira-data-center
• jira-software
• scriptrunner

I am using Jira Project Discovery. I read that the archived items are not deleted after a certain timeframe. However, looking in my archive, I only see the last 149 items that have been updated ...

• Question
• archive
• cloud
• jira
• jira-cloud
• jira-product-discovery

I am wondering if the REST API incurs any additional costs. Is it plan dependent? Are there also any max limits to how many times you can send a request? 

• Question
• api
• atlassian-accounts
• cloud
• jira
• jira-cloud
• +1 more tag...

I have access to two Jiras: Project A: Jira Data Center Project B: Jira Cloud I can set up links between those two Jira instances and this works fine.  I set these links manually which is al...

• Question
• cloud
• jira
• jira-cloud

I'm working on testing some functions in Jira within our sandbox environment. this function is to try to restore some tickets. by default, it assigns the restored tickets to their original assignees....

• Question
• cloud
• jira
• jira-cloud

We've enabled Forms functionality in our project, but when the form is submitted therу is no email notification. How to fix it? https://prnt.sc/FhmbXxkTotkc

• Question
• cloud
• jira
• jira-cloud

Hi, I cannot understand why the system is not working as expected and I am quite sure we are talking about a bug here. It also looks like this issue is here for years, judging from some articles I f...

• Question
• cloud
• configure-fields
• custom-fields
• jira
• jira-cloud
• +2 more tags...

How to check issue is archived or not using rest api, is there field for track archieve issue

• Question
• cloud
• jira
• jira-cloud

Hi there,  I am using the Jira Agile API to fetch all issue keys from a board: GET /rest/agile/1.0/board/{boardId}/issue?fields=id,key The endpoint returns the issues correctly but not al...

• Question
• cloud
• data%20center
• jira
• jira-cloud
• jira-software

Pessoal, bom dia! Quando finalizo ou cancelo os tickets "filhos", surge a mensagem abaixo. Porém, não é pelo fato de não ter mais tickets "filhos" que vou querer finalizar o ticket "pai", pois, poss...

• Question
• cloud
• jira
• jira-cloud

Hi, Dear Community, We have the following situation. I need to have an Issue Type, which will be under EPIC but will act like an EPIC. We need to have that EPIC, under which we should have s...

• Question
• data-center
• epic
• hierarchy
• jira
• jira-data-center
• +1 more tag...

  App does not have write access to the project   The Slack integration is missing permissions on this project This usually happens because the project is associated with a custom Permi...

• Question
• cloud
• jira
• jira-cloud

How/where do I configure which fields a customer can see in the portal when looking at a specific work item - Currently visible is Requester, activity on the left side and and state, Request type and...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

Dragging Subtasks up or down a status column in the Active Sprint Board has stopped working for us. I logged this with Atlassian Support and they are requesting evidence that it used to work and refe...

• Question
• cloud
• jira
• jira-cloud

Hello :) A customer has created a ticket in Jira Service Desk and now wants to create another ticket, but the following error message always appears (even though all required fields have been filled...

• Question
• data-center
• datacenter
• jira
• jira-data-center
• login
• +1 more tag...

If we would have annual subscription for 50 seats and in the process we would want to add another 5-10 users. Since we cannot keep annual and monthly subscriptions, how is the process of changing fro...

• Question
• cloud
• jira
• jira-cloud

Hi 2 people i want to add to my group have used JIRA before but not for a while and we believe the ID's are de-activated or something like that, how can we tell if they are still on the system and h...

• Question
• cloud
• jira
• jira-cloud

We have data residency set to EU. According to the article Understand Data Residency, user information in Atlassian accounts cannot be pinned and is handled globally. The text also mentions that the ...

• Question
• cloud
• data-residency
• jira-cloud

Hi, we have some set of automation running in our organization, suddenly we observer the error "Monthly rule executions have been exceeded". Generally, in our company, all the automation are created ...

• Question
• cloud
• jira
• jira-cloud

Hello , We have identified a significant functional regression in the new Global Automation interface that is blocking a critical business workflow. Our Goal (What we are trying to do): We are bui...

• Question
• cloud
• jira
• jira-cloud

Hello! My Atlassian organization `sheregeda.atlassian.net` was deleted due to inactivity, and I hope it can be restored. Could an Atlassian Team member please reactivate my Jira organization? Thank...

• Question
• cloud
• jira
• jira-cloud