We have purchased standard JIRA plan .Global Automation request are 1700 only we need to keep same plan and increase global automation request is it posible ?
I am on jira server version 9.16.1
Hello, we have a team managed workspace and we would like to view subtasks in the backlog view without opening the item details. We would like to use the arrow on the left of the item summary....
Hi, Dear Community, I need a JQL that will retrieve all Epics, where all issues in the Epic are in the Done Category status. Thanks in Advance.
Hi, I keep getting people asking for access to our JIRA and Confluence instances through Atlassian however, I have it set up so no one should be able to request permission that way. At least I think ...
Hi there Is there a JQL query I could use to get a list of all issues that have been moved from 1 project to another? The reason we need this is I am trying to get a list of issues...
Hi Team, I am working on a Jira integration/migration use case where I am trying to use a service account with an API token (Basic Authentication) to call Jira REST APIs such as creating issues and u...
Hello all, we migrated from jira server to jira cloud last year. as described in https://support.atlassian.com/jira/kb/merge-two-custom-fields-into-one/ i wanted to remove duplicate fields after t...
https://support.atlassian.com/contact I couldn't proceed with resolving my issue from this address: https://support.atlassian.com/contact :(( -- -- Hi, Atlassian Support Team, dev.atlassi...
I have deleted the iuser stories by mistake from jira cloud ,how to retreive that
Hello Atlassian Support, I am currently unable to log in to my Bitbucket account because I am not receiving any email confirmations or verification codes. Details: - Username: kahinaaraour - Issu...
Hi, I want to create this Swimlane : ``` (status in ("À faire", "En cours") AND duedate < now()) OR ("Start date[Date]" < now() AND (duedate > now() OR duedate is EMPTY)) `...
Hi ! I am using the timeline view with EPIC and US displayed. However, when I create an US directly through the EPIC, it doesn't display into the timeline. The only way to see the US inside is...
My company is planning to buy annual licences for 129 employees: Jira Software Standard – 73 licences Jira Service Management Premium – 84 licences Tempo – 129 licences Although we plan to have...
Hi, I'm using Jira Cloud (Standard plan) and experiencing an issue with the "Average Time in Status" gadget on the dashboard. Problem: When configuring the gadget, the status dropdown shows ALL...
My colleague's account has been deactivated. How to reactivate or activate it back ? Initially when redhat wasn't on atlassian, the user was able to login, but after redhat moved to atlassian, the u...
Hello, could someone please let me know the easiest way for a user to configure receiving the query data from saved filters via email?
I’m unable to access the Jira dashboard. For the past two days, when trying to save a comment and the time track save button is not working Could someone please help me resolve this issue?
I’m unable to access the Jira dashboard. For the past two days, I’ve been encountering the attached error page when trying to open it. I’ve already raised an IHD ticket, but the issue is still unreso...
We want to have an issue log in Jira (currently maintained in Excel). The purpose is to have a repository of any and every issue faced in the project so that in future anyone can refer to the issue l...
Recently (we're not sure how recent, maybe the last two months) we're finding that we cannot add attachments to comments in Jira tickets when we edit the comments. Instead it gives the message "We c...
I've typed in the URL from my browser into the What is your URL box, and it tells me it can't find it. And at that point there are no other options to reach support.
UPDATE: This seems to have resolved itself overnight. I've been consistently hitting a "Something went wrong" error when navigating in Atlassian. It happens when I click into different spaces and al...
Maybe I missed something but how do we offer jira ux feedback? There are a handle of really unintuitive areas that I want to provide feedback on.
I am creating an automation to create a task with 3 sub-tasks within it on a certain day. When I click Choose Fields to Set in the sub-task and choose Parent, it doesn't show up on the screen for me ...
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