Jira

If we would have annual subscription for 50 seats and in the process we would want to add another 5-10 users. Since we cannot keep annual and monthly subscriptions, how is the process of changing fro...

• Question
• cloud
• jira
• jira-cloud

Hi 2 people i want to add to my group have used JIRA before but not for a while and we believe the ID's are de-activated or something like that, how can we tell if they are still on the system and h...

• Question
• cloud
• jira
• jira-cloud

We have data residency set to EU. According to the article Understand Data Residency, user information in Atlassian accounts cannot be pinned and is handled globally. The text also mentions that the ...

• Question
• cloud
• data-residency
• jira-cloud

Hi, we have some set of automation running in our organization, suddenly we observer the error "Monthly rule executions have been exceeded". Generally, in our company, all the automation are created ...

• Question
• cloud
• jira
• jira-cloud

Hello , We have identified a significant functional regression in the new Global Automation interface that is blocking a critical business workflow. Our Goal (What we are trying to do): We are bui...

• Question
• cloud
• jira
• jira-cloud

Hello! My Atlassian organization `sheregeda.atlassian.net` was deleted due to inactivity, and I hope it can be restored. Could an Atlassian Team member please reactivate my Jira organization? Thank...

• Question
• cloud
• jira
• jira-cloud

In Jira, there is a Parent field. I have defined the work type hierarchy as: Super Epic → Feature → Epic → Work/Story. So, I expect that for Work/Story issues, only Epics should be shown as parents...

• Question
• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not%20applicable

我在 marketplace 订阅了一些应用测试功能，但是现在我想卸载，卸载的按钮却是灰色的，导致我无法卸载。

• Question
• cloud
• jira
• jira-cloud

I am planning to purchase the paid Jira plan (Standard) but I want to have gadgets similar to projectrak in my dashboard. Currently, Jira only have the project-level gadgets unlike projectrak which h...

• Question
• cloud
• jira
• jira-cloud

I accidentally created an organization separate from the main one. I want to delete an organization I created by mistake because I don't need it, but I'm unable to delete it. I deleted all the apps...

• Question
• cloud
• jira
• jira-cloud

Hello, I'm really hoping that someone out here has accomplished something similar to what I'm trying to do. I am easily able to reduce time on Task B if a spike task (Task A) is created.  This...

• Question
• automation
• cloud
• jira
• original-estimate

Is it possible to create categories that only apply within one space? Essentially, I want a way to organize tasks within one space (my personal to-do list). I'm able to add a "label" to the task deno...

• Question
• cloud
• jira
• jira-cloud

I have been charged with migrating an existing 8.13.7 install hosted on RHEL 7 to a 10.3 install hosted on RHEL 9. I haven't found much in the way of a plan for this, so I thought I would install 8....

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

Atlassian Identity is Atlassian’s centralized authentication and user management system. Enabling Atlassian Identity for Jira Align means that users will authenticate using Atlassian accounts.  ...

• Question
• cloud
• jira
• jira-cloud

Subject: Verification codes not being delivered to invoicing@e-core.com — urgent access issue Hello team, We are experiencing an issue where the user cannot access the Atlassian portal using th...

• Question
• cloud
• jira
• jira-cloud
• trello

I used to be able to login as users in my org.  I now cannot do that anymore.  The button is now missing from the user profile page. Please help.

• Question
• cloud
• jira
• jira-cloud

I am using Jira Lite (now cloud?) and would like to have all estimates from subtasks roll up to Stories and Epics, however I am having issues with the automation setup.  The steps I have are: ...

• Question
• automation
• cloud
• jira
• jira-cloud

Hi - None of my work tasks have been imported when I have run the Jira project today - is anyone else getting this problem?

• Question
• cloud
• jira
• jira-cloud
• jira-software

Esta dessa forma desde as 8:30. Já tentei reiniciar a máquina, verificar minha internet, e não abre. 

• Question
• cloud
• jira
• jira-cloud

Hi All, can some one help on this hide fields for all users only show specific user or users in view screen in jira data center.

• Question
• data-center
• datacenter
• jira
• jira-data-center
• jira-server
• +1 more tag...

I'm currently using an Active Directory with a sync with the user and e-mail information, with the following filters: User Object Filter: required (&(objectCategory=Person)(sAMAccountName=*))...

• Question
• active-directory
• cloud
• jira
• jira-data-center
• user-directory

I want to leverage the functionality listed here https://community.atlassian.com/forums/Jira-articles/Coming-soon-View-subtasks-directly-on-your-backlog/ba-p/2506271 I understand the function...

• Question
• data-center
• jira
• jira-data-center

Dear Community, I came across a small issue.  Basically, I need a rule to create two different issues with sub-tasks populated within each. However, my rule duplicates subtasks in each create...

• Question
• automation
• cloud
• jira
• jira-automation
• jira-cloud

We have a Jira Cloud Extension which is used to update sheets everyday with the new issues which have been created on the Jira service management platform. Earlier, we had the option to set a frequen...

• Question
• cloud
• jira
• jira-cloud

Hi, I want to do a bulk edit operation for linking Test Executions to Test plan, what steps need to be followed? When tried in Jira, I'm not getting the option of updating Test plan for Test Executi...

• Question
• cloud
• jira
• jira-cloud