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Jira
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Our company is using Jira to track product development lifecycle. One of the steps is for a product to go through a set of tests on specified testing hardware. We have been able to create a script th...
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Dear Atlassian Support Team, We have been using our Jira workspace: toktok.atlassian.net for a long time for our company operations and project management. However, our entire organization is cur...
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I'm using an Atlassian service account with an API token to read Jira Service Management data. Reading work items works fine using the https://api.atlassian.com/ex/jira/{cloudId} base URL. However, ...
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Locked out of my account — 2FA required but no authenticator app configured and no recovery key. Support portal only offers community support on free tier. Account is admin@thunderbolt-studios.io / b...
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Came across this post but have not found an answer.. https://community.atlassian.com/forums/Jira-questions/How-to-receive-e-mail-address-of-user-with-scriptrunner/qaq-p/1602127#U3240342 ...
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Cursor couldn't determine which repository to use for this Jira request. Add a routing rule that nam
I've setup the Jira / Cursor integration. I've set a default repo in our Cursor cloud agent settings. Yet, when I try to ask Cursor to do something from Jira, it says: "Cursor couldn't deter...
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We are currently evaluating the use of Atlassian Assist integrated with Microsoft Teams, and a few questions came up regarding security and traceability of chat interactions. I searched through the ...
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I am building a form for the intake of PO requests using JSM and a Finance Template. We have a field for the PO amount, and it's linked to a custom field setup as a number field with currency formatt...
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Hello, I am trying to import a custom issue type called Workpackage and Activity where Workpackage is parent and Activity is child (also defined in hierarchy configuration under advanced roadmap) N...
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Since Proforma forms don't update retroactively where they've already been attached to an issue, we'd like to replace old copies by attaching a newer version of the same form, then deleting the old c...
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Context: We use the Jira Cloud REST API v3 with a service account (Basic Auth) to power an internal support portal. When loading the "My Tickets" page, we perform 3 parallel calls to POST /rest/api/...
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My team has 4 pods, each with their own work area. They share a jira space, understandably, as they are all working on the same product. However, the backlog is shared as well, which makes it impossi...
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Our cyber security engineer brought up a good point. If we have PPI info we possibly can pull with the Rovo browser extension? What confirmation that data pulled from a query can't be gra...
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Hello, been trying to configure a custom field within a grid field in Table Grid. But I just can't get it to respect the field context of this select list custom field. All the options from all the a...
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I've tried to manage the subscriptions and delete/deactivate them but when I get to the support form where I select the products, I get stuck in an endless loop of manage subscriptions, cancel, fill ...
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Hello, I've been having a lot of problems with Table Grid, and their documentation is very basic and outdated, to say the least. Does anyone know of alternative to it? Another plugin that does the...
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Previously when multi-selecting tasks in the List view of a project, The selection bar on the bottom of the screen would have a "Copy to Clipboard" option (pictured) After a recent update the ...
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As admin I've deleted today user account. I want to cancel deletion and bring user account back. I do not see account in Users -> Managed accounts to cancel deletion. Please help me to cancel...
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Hi everyone, I need some help because our team is completely blocked. For days now, whenever we try to access our Atlassian Cloud site, we get this exact message: "Your Atlassian Cloud site is curr...
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Hi everyone, I'm currently working on an integration with the Jira REST API and encountered intermittent 400 BAD_REQUEST responses when trying to create issues using the following endpoint: https:/...
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Hi, Currently, my space has both a Backlog and a Board. All new issues are added to the separate Backlog list, regardless of their status. I want all work items to appear directly on the Board. Ne...
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i am unable to access to JIRA, it shows same error.
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How long will the maintenance work take? When can I use Jira Cloud again?
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A member of staff managed to create a site, which I am chasing my tail trying to delete. In the admin site, it's saying " Remove platform apps and Rovo Contact Support to request removal of&nb...
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