Community resources
Community resources
Community resources
Jira
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Context: I created an automation rule to post a message in a teams chat after a ticket gets created in my project. The rule is working as expected, but I need some help making changes to the look at ...
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Hi community, i try the best to describe my case. I need to link an asset to a ticket after creation if there exists an entry for that. For example a ticket is created with a summary of "7 Zip" i wa...
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Hello Atlassian Support Team, I am contacting you because I accidentally activated a free trial for one of the Atlassian Cloud products. I did not intend to start a subscription, and I cancelled the...
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I have noticied just today some of the funtionalities are not working 1 . Can't able to provide the app access to user - this one is already resolved after some time, 2. The now the user is rep...
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I’m using Jira Cloud REST API endpoint: GET /rest/api/3/project/search Is there any way to exclude specific project IDs directly in the request (for example, something like NOT IN or !=)? I...
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Hello Team, My Jira Cloud site mrunalipatill360.atlassian.net is not loading. Jira shows infinite loading and blank page. Even as site admin, accessing /jira/settings/system shows “Your Atlassi...
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i have the issue related to see the defects and bugs linked to the execution list in my space. i have a main project that is the used to created the test , test plan , and test execution, for othe...
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We are using Jira Cloud Free. The only Atlassian Organization Admin for our site has left the company and is no longer reachable. We cannot access admin.atlassian.com. All official support and acc...
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Hi everyone, We currently use Exalate to synchronize Jira projects, both from external instances and within our own Jira Cloud instance. We are planning to remove all external connections and replac...
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How does your team currently bring customer context (such as Salesforce cases, account details, or priority) into Jira issues, and what challenges have you faced with this approach?
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For some of our IT Operations teams we have recurring tasks that need to be done every week or month. Just using the Automation - "Set To Recur" feature will allow me to create another ticket exactl...
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We are using Claude Code to connect to the Atlassian MCP server and have encountered two intermittent issues. (Atl-Request-Id are attached, hopefully Atlassian team can help doing further investigat...
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I am using jira free version...and after added 11th user my plan changed to standard...I have removed the additional user now...still not able to access my account back. Please help. ...
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We get this error when clicking on Backlog: Hash 1FPLS3B Trace 964b4ac9e2c64bc2bdc5d1c0423442d9
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Atlassian MCP is requesting access to your Atlassian account. Your organization admin must authorize access from a domain to this site. Contact your organization admin to authorize access f...
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I have successfully applied the automation functionality to copy the last comment into a custom field, however is it possible to limit the automation so it only does so based on the comment permissio...
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Hi all! I am creating a board for one of our teams and have ran into an issue with only getting the statuses that need to display in the list view. This team needs all their tasks to display and be g...
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When I try to edit my custom work type I keep getting this error in the UI: "We couldn't save your changes" (See below). When I look at the network inspector in chrome there is a 400 error for ...
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We have created an automation to add a Customer to the watcher list for tickets that fulfil a certain criteria. But we are getting an error saying "The user does not have permission to view th...
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Hello, someone needs to reset their password, but they haven't received the email to do so, and it's urgent because they are a scrum master. I need help, please.
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A portal form is collecting multiple field information. Ultimately, this leads to a released version that will be available for deployment. When a deployment request is made, I would like 4 ot...
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Is anyone aware that for Jira Data Center 10.3.15 LTS A user with Administrator privileges is now being asked to enter password when accessing the Profile. Earlier versions only asked for admi...
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I’m working on a Jira Service Management project and I’m facing an issue with the Resolution field. All of our requests reach statuses like DONE / REVIEW, but the Resolution remains “Unresolved” for...
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I have created a plan granted view access to specific people and just to test to jirs-software-users group. I amnot an Org or a site admin for this company but I am a space admin. The challeng...
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I have seen conflicting information on the "Parent" vs "Parent Link" in Jira Commercial Data Center. I'm only a project admin so I can't see system settings. I don't see "Parent" as an allowable...
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| March 31, 2025 1:17 PM PDT | ||
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