Community resources
Community resources
Community resources
Jira
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Hi everyone, We have an existing Jira Cloud site that was originally created using an employee’s Atlassian account. That employee has since left the company, and their account has been disabled. Ji...
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During log in to Jira or Bitbucket, it says an email with confirmation code was sent, but in fact there is no email including Spam folder. But this is a question about another account, because I obv...
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For a large application, the QA process should be simple but structured. Organize test cases by feature, create reusable regression suites, assign clear ownership, and track each test execution separ...
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Is there any scheduled maintenance on 10th August 2026? At 2PM IST we started getting message that there is scheduled maintenance.
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We are getting this error
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We need to track the history of changes made to the Sprint / Fix Version field for a filtered list of Jira tickets. The purpose is to understand how the Sprint / Fix Version has changed over ti...
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Hi team, I am learning jira from the scratch, I have had created Product Backlog, Epics, Subtasks almost everything but my trial is about to end in 2 days. Is it possible to extend my trial for 1 mor...
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Hi My account and workspace appear to be deactivated on the 23rd July. Due to personal reasons I have not been able to log into my account Is there anyway to speak to someone about restoring the data...
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Persistent, widespread performance degradation (slow page loads, slow search/board rendering) on a single-node Jira Software 9.12.13 Data Center instance used company-wide across Development, CRM, HR...
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Hello! My employer is migrating from On-Prem Jira (& Confluence) to Cloud. What insights, tips, learnings do you wish you knew sooner/closer to the migration completion? TIA!
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Thanks in advance for any answers. I am trying to create/use a scoped token for reading/writing/deleting components (trying to automate a process). I am encountering a 401 (not surpris...
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Hi everyone, I'm looking for advice on structuring a recurring pattern in our workflow: features that need to be implemented across multiple platforms (iOS, Android, Web, etc.), where the work items...
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Jira Cloud instability – board inaccessible and newly created issues disappearing from Backlog/Sprin
Summary Over the past ~2 hours I've experienced two separate issues with Jira Cloud: temporary inaccessibility of my Scrum board, and newly created issues vanishing from both the Backlog and Sprint ...
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Hello, I'd like to report what I believe is a usability issue in Jira's workflow transition menu. The Cancel transition is placed directly below Start task Progress. Since these two actions are adj...
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Appfire analyzed a HAR from the affected account and found that Atlassian's platform-level licensing response reports all product editions as unlicensed for Atlassian Account ID 712020:7a6931c6-0ea1...
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The quick filters are currently appearing at the top of the sprint page but I cannot find the link to add/edit/update that was always found behind the 3 dots
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Currently we are fetching information of projects details and doing the manual project creation process idea is to create a project automatically when one of the operation team entered the details i...
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I am using a Jira Automation rule that triggers a Send web request action with a POST to /rest/servicedeskapi/request . The request body is valid JSON and works correctly when sent to an external ...
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all user can't open atlassian.net , getting "Something went wrong " on web UI.
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I cannot access any item in my workspace. While the status site: https://status.atlassian.com/ comment states the issue is resolved. "Resolved - On August 7, 2026, JIRA, JWM, and JS...
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As of appoximately 2026-08-07, 6:40am Eastern Time, I get the following error on my hosted site: The official status page states all systems ok: https://jira-software.status.atlassian.com/ ...
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Our website seems to be down. There were performance issues earlier today. perhaps they have returned.
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need guidance with mapping the features using new JIRA
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Hello Atlassian Community, I have a question regarding Jira Cloud user accounts and would appreciate your guidance. One of our users accidentally started using an incorrect Atlassian account a long...
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Our team is looking for a better way to organize supplier details and label specifications inside Jira. We work with a synthetic labels manufacturer like Formers Paper, and we're trying to keep produ...
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