Community resources
Community resources
Community resources
Jira
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On Epics and Initiatives child work items (in a company managed project) are shown with a progress bar of how many of these work items are TO DO, In Progress, and DONE. Instead of counting the number...
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Hi, The EPIC has a child task that are connected to it, but it is not visible when we open the EPIC, usually all child tasks will be listed under Child work items when we open an EPIC. Started seein...
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I am working in a team managed software project. I am the project owner and have full admin rights. When I look at settings - features, I see 'Board' is ticked but greyed out. This would explain m...
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Can't find the interface to apply for the SDP authority. Do you know how can I apply it now? Before I can find the SDP JIRA from ZULA platform, but now it is nowt available.
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Hello, When I navigate to an epic, the work items assigned to that epic are not visible. I have opened the work item first and I have navigated from there to the epic, I have then also search...
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Hi I have this query: project = XXX and labels in(INC23) or this query project = XXX and labels = INC23 neither return any result however i do have a ticket in that project with that spe...
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Need to make report for user workload for complete team.
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Currently Project has 2 boards. Project has a backlog. Two sprints are running within a board say for eg A with the sprint backlog being refined from the backlog of the Project. ...
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Hi this is a bit of a weird one. When my PO views epics, any epics, most of the time she cannot see their child objects. Sometimes if she hits refresh they will show. - I got her to try incog...
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I've deleted a group of stories in error and cannot find them in trash, How can I restore them? How can I avoid this in future?
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Hi , I recently realized that I had unsubscribed from emails sent by " jira_confluence_support@shopee.com" , which seems to have stopped all Jira-related email notifications (e.g., issue updates, ne...
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My Jira project was canceled due to subscription payment. However, I initially created it with a free plan, and I don't know why it switched to a subscription. anyone please help me how revert it to ...
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How do I have the description to be displayed when the user hover on the "i" icon of custom fields? I have tried to update in: 1. Custom fields > Edit details > Description 2. Custom field...
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I've completed the import of issues via the import function before and was able to import the Original Estimate in seconds. However, when the issue type is "Epic" instead of "Task", the import ...
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Hi, I created a Webhook that will fire when issue is created in our "Help Desk" project. The issue is, that it doesn't appear to be firing when a ticket is created. The JQL filter is just set...
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Hello, is there a way to avoid having the time group by dates in the dashboard and display only the sum of hours. In my case 24hours show as 1 day and I want to display 24 hours. Th...
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Hi, While setting up my new Jira account, I wrongly selected this product https://equusoft.atlassian.net, and now it shows attached to my account. I can see it on: - https://home....
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Hi, I'm trying to create work items for a JIRA project. In these work items, there are two custom fields that are for JIRA asset management objects. Whenever I send a successful payload to Jira to c...
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I am trying to write some python code to get all tasks assigned to me on Jira for a specific time period. So far my code looks something like this: # Jira Cloud instance URL JIRA_URL = "...
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Hi everyone, I originally set up Jira Software and Jira Service Management for my organization, and both have always lived at the root URL: `https://[my-org].atlassian.net` Recently, we added Conf...
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I need step by step procedure on How to Enable Single Sign-On (SSO) by connecting to your IdP on Jira while using the Jira free version.
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I was recently adding comments on one of the tickets in JIRA, when i observed this anomaly where the date and time was recorded wrong post mid-night, it had backdated it by approx. 12hrs to the previ...
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When a specific user comments on an issue, his same initial comments get added to issue again and again after an interval of 15 mins. there are no automations causing this. And comments are under thi...
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Hello community! I've been leading/hands-on a migration project from ADO to JIRA. I knew this would be - at some point - a complex project, but I had no idea how painful this would be. I researched i...
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I am trying create a filter that list all issues that do not have specific text (e.g Code 1234) in the comments section. I have tried comments !~ "Code 1234" with no success but I do get result...
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