how can I get access to my jira domain, my account is active BUT Jira doesn't think so?

[Rick]

I have a Jira domain that I used to use 3 years ago.  I am the sole user and yet I see this when I log in:

Looks like your administrator has marked your account <<REDACTED>> as inactive. Contact your administrator to solve this issue.

As I am the sole user I cannot contact the administrator as I am the administrator.  How can I get access to that Jira domain again?  I am not fussed about hostory I just want access to create new tickets.

[Vronik]

Hi

Look at this, maybe can help you

https://support.atlassian.com/jira/kb/re-activate-disabled-unmanaged-account/

https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/

Regards

[Marc -Devoteam-]

Hi @Rick 

Welcome to the community.

I have notified Atlassian Support on this topic. This can take up to 2 working days.