Community resources
Community resources
Community resources
Jira
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The bare minimum fields that are pulled in by the Entra ID User Adapter is not giving all the fields needed. The previous beta version "JSM Assets - Microsoft Entra ID (Azure AD) Beta Integration" r...
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Hi, I've created a webhook for `user_created` event. Event excludes `emailAddress` from the body (value is "?") and this is expected, regarding to documentation. And I should call Rest API `GET ...
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Hello, The admin of our Jira account left our company, and we have no way of recovering his account. How can we change the admin to someone who is still with us? I saw another person raise this que...
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I'm working on an alert automation that switches based on the integration the alert was created with. When I log {{alert.integration}} within a rule I get an object like this: IntegrationBean{id=[U...
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I wanted to create an automation that inserts the below items using the expand element option. I am assuming I could trigger it based on creating an issue and then then selecting edit description and...
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The problem: Refer to the screenshot below, please. When looking at a table of test runs in the Tricentis test management > test execution view, I cannot find a way to add a comments/notes colum...
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I'm currently exploring best practices for API key management and rotation for our integration with Atlassian Jira. As part of our security measures, we want to rotate API keys programmatical...
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How to calculate date difference between planned due date and date when status was changed to accept
the date difference between a planned due date and the date when the status of an issue was changed to “Accepted,” There are no particular to capture actual end date . Should i cre...
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Hello All, I have created a JIRA form for my team managed project. 'I want to...' is a custom field with Wiki style format which enables the rich text function. My requirement is...
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Hi Atlassian Community, I’m facing some really frustrating issues with Automation. We're using ProForma Forms in our company. Each or most of our request types include a form. Most of the fields in...
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We have an sandbox and I was wondering if it is possible to test Platform experiences in the Sandbox jira and not in production?
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Hi Everyone, I'm working on creating an automation role that links the current issue with another issue in an issue picker field. I'm using the below script however I'm not sure what is the is...
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We have tasks under Project Sensos, Label 1.8 that we want to plan ahead of 2-3 months. We struggle to do so and wonder if there's anything that we're doing wrong. Some of our issues a...
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Remark: In the meantime all available alerts are available in JSM in our organization. Besides that we are still running OpsGenie. Both platforms are showing the alerts. I understood tha...
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For some reason, my workflow has been changed, no one knows how/why, and when I try to correct it I get an error message. I cannot figure out how to get Review added back in without continually getti...
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I have a rule that clones an issue. One of the fields being copied is called ‘Frequency’ and can have values like Weekly, Monthly, Quarterly, Semi-Annually, or Annually. When the new issue is created...
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Hello, I was preparing a free instance for a client who is interested in acquiring Atlassian. I set up a small instance with some configurations and created some guides to help them understand how...
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Hi, I would like to know the JIRAs whose Required Date <= Resolved Date. How can I write this JIRA SQL Many Thanks!
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Hello, I used atlassian-plugin-sdk from here https://developer.atlassian.com/server/framework/atlassian-sdk/install-the-atlassian-sdk-on-a-linux-or-mac-system/ I then created a plugin and ad...
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Hi, We want to upgrade temporarily using the free trial subscription to Jira Premium to test out the existing features. Our concern is that this might cause any risks on the data currently the...
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API document link: https://developer.atlassian.com/cloud/admin/organization/rest/api-group-groups/#api-v1-orgs-orgid-groups-search-post We are getting the following error while callin...
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Hi team, Something is deleting the attachments on one of my projects. Where I can see the logs of attachments deletion so I can investigate what is going on? It deletes the image older that 60 days ...
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Hi Team, We are using Jira cloud, we have a field called as Acceptance criteria associated to story and bugs, We need a report, how many times this field values have been updated. Please help us wit...
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Hi everyone, despite i followed up videos tutorial i cannot get how to set priority value for a sub-task...
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I recently synced atlassian to microsoft entra and turn on SSO authentication for all employees, but for admins i have created a policy so they can login through multiple accounts, i can login with s...
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