Not able to change in progress, done etc status for my jira tickets.
Hey Atlassian Community, In your documentation it's mentioned that you cannot deactivate Rovo, however you can decide to switch your AI functions off for your apps. Link here: https://support.at...
is there any way to create swimlanes automatically based on a field value without manually creating one for each of the possible values. i.e. i have a field with project number and the project number...
Are changes to project features logged anywhere, and if so, where? We just noticed that the Release feature for a project was disabled. No big deal - we reenabled it and everything's fine. Out ...
Is it possible to upload data in a form if I restrict the access with IP adresses?
...orking to move to bulk requests. Our hunch is we're simply asking too much of this endpoint and causing problems. But if that's true, it felt useful to flag for you all, and if it's not true, then maybe t...
I've migrated ticket from a project to another in the same istance. During the migration I lost description and images. How can I retrive them?
Hello Support, I am currently working on calculating KPIs based on Jira board data, specifically measuring the time each issue spends in various statuses such as "To Do", "In Progress", and "D...
We're currently using the Jira APIs to ingest and analyze issue data for our internal engineering metrics platform. One challenge we've encountered is the inability to detect when a Jira issue has be...
Hi All, We are encountering an issue in our Jira Data Center instance, version 9.12.12, where a specific user is unable to complete a sprint. The "Complete Sprint" button is unavailable to them. Th...
Hi there all A bit of a strange one I have two filters 1) A filter that references a list of issue keys 2) A second filter that excludes filter one via AND (NOT Filter in X) Whilst filter 2 does...
Hello, I have 3 boards but some reason 2 of them work fine and 1 doesn't. I am simply trying to create an epic but it doesn't seem to be appearing in the Epic panel view after i create it. ...
Hello, we've encountered an issue where users are no longer receiving email notifications from our team managed Jira Software projects. This includes notifications for actions such as issue creatio...
Hi Experts, Need your guidance one the below We are currently managing two Atlassian organizations: abc.atlassian.net (Primary) abc-external.atlassian.net (External) ...
Costumer users in JSM are free users. In our scenario, they log in via SSO with Microsoft Entra as an Idp. But if I want to use the Atlassian AI in JSM and let the costumer be redirected to con...
Hi! Today, we encountered a problem: We cannot create a Jira issue from Sentry; we get a 504 (timeout) error. At the same time, there are no problems in creating a Jira issue directly in Jira UI. ...
LS, I have the issue, all closed / done items are each time in the new sprint. Also checked this document, the mapping is correct and checked: https://support.atlassian.com/jira/kb/clos...
Hello, is it Possible to deactivate the function to attach documents to Jira tickets, so that every user can only use the comment section? Thanks a lot. Florian
Hello, we work with a Project Management Software named iP3 where we can track our timeschedule of the Project like in MS Project. Is it possible to import these Timeschedule in Jira and ...
Could you tell me how to add a group name to "group watch list" in the present JIRA system? It worked several days ago (just after JIRA changed), but now it doesn't. When I input a group name, i...
Hello, I am trying to get more information about how user request access is managed. Right now, our company has 4 products - these are: Jira Jira Service Management Jira Product Discovery Conf...
When I export the Jira data to google sheets , the time spent column whihc is in ddhhss format is getting converted to numbers format. Fx: 1 day, 1 hour, 55 minutes will show as number 849...
Hi everyone, I need some advice from the professionals regarding security and way of working. We are launching a joint project with an external party. We will create a Jira software project...
Good Morning dear Community, In our team, issues are named according to the schema Rel_25.01-100_TopicContentThing. Our internal process has been to create release-related items with this naming c...
Hi Community, We have a requirement to migrate a few Jira projects from an external Jira Server instance (maintained by another company) into our own Jira Cloud site. However, due to security pol...
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