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How to create Jira project SandBox including CustomField

_IBM_-Hayata-Kobayashi June 26, 2025

Hi!

I would like to know how to create a SandBox for Jira PJT.
I would also like to clone the custom field settings for tickets into the SandBox.
Could you please teach me if somebody knows.
Thank you very much for your cooperation.

My Jira

  • Cloud
  • Premium Plan

2 answers

0 votes
Dilip
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 27, 2025
0 votes
Trudy Claspill
Community Champion
June 26, 2025

Hello @_IBM_-Hayata-Kobayashi 

What is your level of access in this environment? Are you an Organization Admin? Are you a Jira Product Admin? Are you a user that has no administrative access?

With a Premium subscription a Sandbox Jira instance can be created. For information on Sandbox instances refer to

https://support.atlassian.com/organization-administration/docs/manage-atlassian-sandboxes/

Data can be copied from a Production instance to its Sandbox instance. There are limitations on what will be copied. For more information on that refer to "Copy production data to sandbox" in the document I linked above.

If you don't have the necessary administrator level access, you will need to work with the administrators of your environment to accomplish this.

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