Community resources
Community resources
Community resources
Jira
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I am trying to create a URL so users can create a JIRA ticket with some of the fields prepopulated. I used this article as a guide, How to create issues using direct HTML links i...
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for example ORDER BY created DESC .. how to order the last first?
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I used to be able to see all tickets, regardless of their status, in my "Backlog." However, one day, tickets with the status "In Test" suddenly disappeared from the "Backlog." Now, I have to go to t...
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Hello, I have an automation that I would like to create between two projects: Projects 1 & 2: Parent/Child hierarchy Manual Trigger: Any user in our account can run the trigger and the manual t...
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Hello! I need to disable my own 2FA, but Atlassian won't let me do it: "Two-step verification required Your organization admin requires two-step verification to be enabled on your account. If you n...
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Hello everyone and thank you in advance for your help. I have been using Jira for some time but am just getting into using automation. I am setting up a rule that triggers when I create an epic conta...
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Hi, We are looking to rename our Atlassian URL, which I know is possible: https://support.atlassian.com/organization-administration/docs/can-i-change-the-url-used-to-access-a-product/ I was wonder...
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Hi all, once again I've got a question about Advanced Branching in Jira Automations. It's such a mighty tool, but I never get it running in the first try :D My environment is Jira Service Managem...
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is there a way to not have the 'cancel' button when writing a comment on a ticket? the reason behind this question is quite stupid, but it happened multiple times that I was working on the account up...
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Hello, Would it be possible to change the status in bulk as in the filter view? It would significantly improve the experience and make our employees faster and more effective. It's way more importa...
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Hi, In JIRA Automation, I try to send an email with a list of issues returned by the trigger JQL. I'm using {{issues}} but it send me one email at a time. I want to have all i...
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I would like to know if more than one department within our organization can sign up for a free small team plan. I understand that these teams would not be able to interact among their separate...
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Hi, I want to fetch session information for the logged in user using rest api in Jira Cloud. I tried using folowing end point. <domain>/jira/rest/auth/1/session, but it is not fetching me the...
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In Jira Cloud, Is it possible to trigger an automation rule from another automation using REST API. If so what is the endpoint we will be sending to trigger that rule. Also, how to find the automat...
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Hi! I'm a Jira administrator at the company I work for. I have a new software project that sends notifications to the assigned person when an issue is due. The problem is, I haven't configured this n...
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I've setup Done synonyms like Abdonned, Released, "self-fixed" but when i complete a sprint those issues are reported in the next sprint. Those issues are always showing and seems they are not count...
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Using Jira Cloud in a company-managed project. I have an automation rule that should not run if the parent field is empty. I tried doing an If statement with Epic and Parent but both fiel...
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Translator I need to install a Jira instance via Ansible, but I cannot fully automate the process because, to create the tables in the database, I apparently need...
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My issue.statuscategorychangedate is in EDT. In automation when I try to convert it to UTC like this {{issue.statuscategorychangedate.convertToTimeZone("UTC")}} it is not working. What is the right ...
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I was making this JQL filter: project = "DEV" AND issuetype IN ("Story") AND issueLinkType IS NOT EMPTY And I need to add a condition that certifies the type of the item linked to the s...
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I'm trying to use the rest api to fetch a project's request type by name. The Jira Service Management Cloud REST API I see the searchQuery explanation seems to indicate that is works like a "contai...
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We are looking at the Timeline in Jira Board and one of the epics has an error and does not seem to show the correct start and end date the error gets to be: "Child issues begin and end outside the ...
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Hi, Before switching to the New Jira Navigation, I was able to "Manage Quick Filters" from the Backlog view. After clicking that menu-option, I was presented with a view of all existing "Quick Filt...
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I'm not able to see my TimeCamp option in my ticket Please guide me
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Hi all, I'm currently trying to use an automated process whereby when a user moves a task from "In Progress" to either "To Do" or "Done", their time is automatically logged in the Time Tracking prope...
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