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Jira
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Our team have recently started to encounter a problem with page focus on saving changes in description On tickets with a relatively long description and with comments, if we make an edit in ...
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Hello everyone, With Jira automation, I want to send a reminder e-mail for issues whose due date is 1 day past due date. But I want this automation to work only on weekdays. For example, I wan...
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I see this floating comment box has been added recently and it is really annoying Not only does it take up real estate on the page when 90% of the time I am interested in the ticket content ...
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Hi! I just started using Jira as an admin (I've used it for years as a regular user). I created an epic (or at least that's what they were called back in the day; in my case I renamed the issue type...
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JIRA server migration from http to https
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Hi Everyone, We have a set of subtasks and need to enforce a sequential flow, ensuring that the next subtask cannot transition until the previous one is marked as Done. Is there a way to achieve th...
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Hey community, I have a question regarding the stability of certain Jira REST API endpoints. I'm using multiple endpoints from both V2 and V3 of the Jira REST API, and I’ve noticed that som...
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Hi, How create classification level. this link to the documentation is Broken https://support.atlassian.com/security-and-access-policies/docs/manage-classification-levels/ r...
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I want to filter all the tasks in my ongoing sprint that contains the name TASKS101-XXXX, being XXXX a random number assigned to each task. Also, I want all the tasks that are related to an epic who'...
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Hi Everyone, I have a requirement where I need to calculate how much time we took for a user story to move from "Approved by Dev" status to "Completed". Approved by Dev status indicates that develo...
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Hi, who can i contact or how can i contact the sales team? I am trying to activate the free trial for Jira Premium, but it keeps telling me to contact support and go to billing and manage, but its al...
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Hi, I am trying to group the issues from my project. But I Don't know how to create and structure the requirements. can you please share the route cause for that ?
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Hello, I cannot close a jira ticket because the option is not showed. Neither it's showed "Initial" or similar...
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Hey everyone, We want to introduce Jira in our company. We have a total of 40 people and 4 different teams (3 development teams and marketing). My idea is to work with program initiatives and epics....
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Due date is Highlighted in Sandbox when issue passed its due date but its not reflected in Jira Prod
Hi Community, Recently we are observed that when issue passed its due date it was highlighted in Jira sandbox env. but it comes to Jira prod it there is nothing shown when issue passed due d...
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Hello everyone. I'm currently in the process of switching our old service portal from TopDesk to Jira. Is there a way, as you can see in the screenshot, like in TopDesk, to insert some kind of infor...
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How to make custom fields mandatory using automation after meeting specific requirements in a Jira t
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Hello! When I write a comment and move the words to the next line using shift+enter, I have a large gap between them, tell me how to fix this?
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Hello, I’m currently using Jira. I’m categorizing issue types into three levels to improve readability in task management. I’d like to toggle sub-types within their parent types, but I can’t find an...
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Hi, I want to give a label to all issues that have been transitioned to a certain status in the active sprint. This also means that the label should be removed from the issue when the next sprint s...
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Hello, I have one of my organization's users enabled the MFA, she can't log in now after entering the correct username & password. she entered the authenticator 6 digits but gave an error so se...
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We cannot reset the password of one of our employees. The password reset email is not coming. Your urgent help is required.
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This question is about the output of attached files in PNG and SVG formats. I have attached PNG and SVG files in the JIRA issue description. When printing a single issue from JIRA, the atta...
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Hello, I need to get the spent time per assignee in a dashboard, including the time of the subtasks. I currently have a Workload Pie Chart, but it does not include the subtasks. How can I so...
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Hello, I have 1 parent issue and 2 child issues (A and B). I would like that all the files that are uploaded in the parent issue be copied in child issue B, and all files uploaded in child issue A b...
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