Bulk transition doesn't work in new UI if Resolution is needed

[Kathy Barton]

I'm trying to bulk resolve a long list of tickets but I keep getting this error:

We’re unable to transition to this status

This status has a required transition screen. To transition work items to this status, you’ll need to use our original bulk change experience.

Go to the original bulk change experience

I am trying to move these tickets to a resolved state so I need to set a Resolution but I can't set that first via an Edit Fields bulk change so it seems like this feature is now completely unusable. I tried clicking on "Go to the original bulk change experience" but it just takes me back to the Issue Navigator results. Does anyone know of a workaround? Or is this yet another working feature Atlassian decided to take away? 

[Thorsten Letschert [Decadis AG] · Accepted solution]

Hey @Kathy Barton ,

You can access the original experience by clicking the meatball menu in the upper right corner and then select Bulk change work items:

Regards,
Thorsten

[Kathy Barton]

thank you! I didn't think to look there! 

[Thorsten Letschert [Decadis AG]]

@Kathy Barton, you're welcome! Admittedly, the user experience isn't ideal, considering that everything else has pop-ups or highlights. It can get lost in the shuffle. I'm glad it's working now!

[Kathy Barton]

It was the clickable link in the error message that just took me back to the Issue Navigator that threw me off :D