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Community resources
Jira
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Dear Atlassian Community, I successfully created an API token for my account via profile->security->Create and Manage API Tokens. When I go to Administration->Security->API tokens there...
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Hello, I've been experiencing a problem creating a backup on the Jira cloud. I use API for that, and I periodically read the backup status, and it stops at about 74%, returning this: {"status":"I...
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I didnt even notice that, it was in a standard description and I just remember going for the free plan. Now my Jira is deactivated, and I have information there that I need for my project. How do I g...
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Hello! For enhancement requests and bug reports we use the label field to add the customer ID and size of the customer for tracking the requests or reports. For example, a huge custome...
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I have a ground rule to be followed in my organization. If a ticket is in status "In Progress", the assignee on the ticket has to log their comment (on what they did over the day on the ticket) by...
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We have sent invitations to a number of users. The recipients have accepted the invites and logged into Jira. Some have even opened issues (but not made any edits). The problem is that their status f...
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Hello, I was wondering if it was possible to create a Teams command bot that could grab all the issues on the active board and list their assignees and current status. From docs it seems like I would...
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My account was manually added under the manage sprint to the admin role, even though it already had it listed at the project role level. I'm able to edit and make status changes to the JIRA tickets, ...
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I am using a chart template from Atlassian Analytics, Issues created vs resolved. It works as expected... I get a bar chart that shows how many issues are created and resolved in separate bars by wee...
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I need to delete work time recorded by mistake in timetracking, however in the work history I do not have the option to edit, and I do have all the necessary permissions.
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We have a project set in Jira server, but sometimes we need 3rd party agency to help us with a small amount of tickets. In that case, We want to give them permission to work on these tickets a...
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Please give (or point me to) a detailed explanation of how the security features work with SmartLink, Google Drive, and OAuth Protocol. My primary concern is I will sync my google drive acco...
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Hi All! I have a situation I have Googled but cannot find information. I have a project with several boards, each board is filtered using labels, and one of my boards auto-labels the ...
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I have a Kanban board we're using with a group of individuals who are helping with prioritization efforts. In the backlog, we have Ranking enabled and the ability to drag issues into the appropriate ...
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Hi, the team developed a custom form in Jira (On Premise) to intake requests / issues. The form is quite extensive with many custom fields (required). The team asked if a bot (i.e., Copilot agent) c...
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Greetings, I have a user who keeps receiving a ping from the Jira Cloud when someone shares a link. She isn't a participant, approver nor mentioned in the ticket. It happens when someone in ...
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Hello. I´m using Jira Cloud Free Plan because I only have 5 members within the company. Only to controlling demands , not using sprins yet.... I have some questions: 1 . How I put the "blocked" c...
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My teammate and I are bashing our heads against the wall trying to write this query to compare a custom field value in one issue, against the same in a target issue, and then link the issues based on...
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Hello, Part of our workflow statuses are set up as: QA Testing and UA Testing When Development work is completed, the Dev team changes the status to QA Testing. A ...
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We will be migrating to a new workflow and I want to ensure we save a backup before doing so. I have tested this out by going to System -> Backup Manager -> Create backup for cloud. After doing...
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Hello All, When I joined my current organization as a Scrum Lead, I noticed an issue with the project setup. We have one large project called CDP, under which various teams like Jaws, Chronos, Chime...
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Could you please clarify workflow functionality? a. Our workflow was modified by our Jira admin. Does these changes affect other hosted Jira projects ? b. If the other projects have their workflow ...
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Hi Team, Now a days AI is hearing from everyone just want to know how Artificial Intelligence useful in JIRA like for creating automating reports and how it will be useful in JIRA Workflows ...
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I am trying to pull a report for the field of "AMS Tracking time" on a weekly basis. I only want to run it for one project with the main issue and the "Open" child issues.
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What fields are required for features in Jira? And how are features linked to the Clarity Epic?
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