We have a case where a user sees the Status column blank for issues, while all teammates see the correct status value for the same issues. The Status column appears, but the cell is empty only for t...
how do i turn over all admin rights to another engineer in my department? i've always been a placeholder admin as i know little of Atlassian/Jira. i'm turning it over to an engineer who's...
I have created a new issue type to sit on the board for instructions. I figured a bug would be the right move but maybe not? I created one and it was on the board at first then disappeared. I am usin...
Today our Jira instance stopped accepting our Google Authenticator MFA codes. It was working this morning then all of a sudden stopped working. None of my virtual machine snapshots I've reverted to o...
...cceptCount="10" secure="true" scheme="https" proxyName="<JIRA_SERVER_FQDN>" <!-- Masked hostname --> proxyPort="443" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^`\"&l...
I'm working on a jira automation flow. every time a value is added to the client field for a ticket, i want the 'Total revenue" number field to update on the ticket adding that client's revenue amoun...
How could we utilize JIRA FORMS (Non JSM) and place them for utilization in a similar fashion to JSM portal selection. This should be an obvious next step so that the intake into the Jira projects is...
We cannot see our Jira account under bitbucket -> workspace settings -> JIRA Integration. We have already been using JIRA cloud account and have linked the bitbucket workspace with JIRA DVCS...
Hello I've created a team managed project and I'm wanting to use JQL to include some of the field values in email notifications. For custom fields in a company managed project, I can use the "{{issu...
I am trying to use a Listener in scriptrunner to send an email to members of an admin group (abc-admin) when a user is added to a another group (abc-users). I user Jira Data Center v. 10.x I found t...
I would like to ask you about our project. Even If a task is assigned to me I can not change its status and also when people assign tasks to me I do not get email notification about it.
A global field context was changed overnight and that broke lots of filters, dashboards, probably automations, etc. I'm trying to discover who made the change so I can determine why thanks
Challenge: Looking for a way to show number of new issues vs done issues over a rolling 24hrs Goal: Simple method to gauge early risk when counts start going up instead of down. S...
I am currently trying to use the Jira REST API endpoint `/rest/dev-status/1.0/issue/detail` with OAuth authentication, but I am facing issues accessing it. Specifically: - The API call fails or ret...
Hi Team, We were able to use Jira cloud outlook addin recenly however for last few weeks we are unable to login. can you please tell us how to fix this? else can you suggest how to know who ...
Hi I am in the process of tidying up my notification schemes - some are associated with archived projects - I would like to remove these notification schemes from the archived projects because these...
Our company want to set up Jira. But someone created the organization info in the past, so we don't know who is the admin. So No one can control as a admin account. Can we set a new...
When we are replying to the customers about their tickets, normally we click on "reply to customer" but few users not getting their reply. I have checked the email logs no emails has been received b...
For example: Feature "A" has a customfield in which the working teams are documented. "Team A", "Team B", "Team C" In a Jira-Filter or Structure i only managed to show me the information in a colu...
recipient_agent_named_id is null.
Dear all, We have different insight objects with quite many attributes. We have organise our attributes in different TABS for better classification. Actually if an object attribute is not set ( em...
Hi Team, I'm encountering a formatting issue when copying colored text (e.g., user stories) from Confluence or Word into Jira. Instead of displaying the text in the intended color, Jira shows the fo...
Hello Folks. I am currently working on a company-managed project. I have 6 boards in it representing 6 workstreams. These workstreams are created as a custom field named Team Filter. The Kanban Board...
Hi I’m working on editing a Jira workflow and need help setting up some automation and validation rules. Here's the context and what we’ve tried so far: Current Setup: Custom dropdown field:&n...
Developing python script to fetch JIRA logs to generate the timesheet 1. Wanted to fetch the custom field Start date cf[10015] but it is giving null jql = f''' assignee = {assign...
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