Hi all, i'm trying to merge 2 jira service desks... I managed to move the regular spaces from one jira to another, but i can't seem to move a service desk space. I already tried using Deepc...
Basically, we have just one customer that wants SAML enabled for the portal they use in submitting support tickets to us.
I was able to create a category for my issue in the list tab using the Category column. In this tab I can sort by Category but when I go to the timeline tab and try to filter by the same categories t...
Hello Community, I have a question related to Atlassian Goals. I am working with a Key Result (KR) that has a duration of 12 weeks. Currently, the KR is in week 8, but the progress updates for week...
I have a question related to Atlassian Goals: Is it possible to retroactively update a Key Result? For example: a KR with a duration of 12 weeks, currently in week 8, where the updates for weeks 5 a...
Hello, I have Epics that are the responsibility of a team, with stories that span across multiple spaces/teams/sprints. When creating the Plan, if I include all of the boards in the scope of work, ...
...utput": { "kind": "text", "content": "{\"content\":[{\"type\":\"text\",\"text\":\"{\\\"error\\\":true,\\\"message\\\":\\\"Input data should be a String\\\"}\"}],\"isError\":true}" } } Do you know if s...
I'm currently working on building out an automation that runs daily to review specific work item types in a specific status. If any are found, I need to add a comment to their linked items that they ...
Hello Community, I am a Jira Cloud admin working with growing projects and users. As the instance scales, I would like to understand the most common performance bottlenecks in large Jira Cloud en...
Hi Sirs, I wanted to share a workflow I built for my engineering team to solve the eternal "Jira Hygiene" problem. The Problem: My developers often forget to update ticket statuses after the Daily...
I´ve done everything I found to be able to change back to a free plan but when I try to reactivate Jira, I get and error page
Hello Community, I am a beginner and currently learning Jira Cloud for my college projects. I want to integrate Jira with GitHub and I have the following questions: What are the steps to integra...
Hi there, My account: marianafarcas.atlassian.net has been deactivated due to inactivity. I have tried to reach out to the different links, following the steps the website is recommentding, but unsu...
I am unable to find an option to create a project in JIRA, everything is under spaces now. Within Space, it asks me to create a Scrum or Kanban board. Is that the right way? I am confused as I am use...
Hi, May I know how to create Jira Automation that can trigger actions (transition, comment, assignment, etc) to a work item in other space. Example Situation: Space 1: MySpace1 Work Item: ...
I have a list of jira's as jira numbers 1, 2, 3, .. 100. I want to make all of them as "a child" of a Jira Epic, Is there any way to do it in a single go / operation?
Hi We have a new request where high level teams would like to have a plan that includes how many man hours are available from each team and how many hours would go to developing code, ...
I want to generate email automation to report on resources who didn't update their respective worklog the previous day. what i get is empty mail ( refer attachment - mail.png ). Any miss in the...
How can we integrate Jira with Teams calendar so assignee will have notification regarding the tasks will be showing in calendar.
I am not getting github configure app while i have connected my git hub account with jira
I started a new Jira instance about two months ago. It automatically starts me on the premium plan, which I didn't want, and then downgraded me to the free plan, which is perfectly fine. Unfortunatel...
If we have a license for Jira Server, can we buy a license for DataCenter after March 30, 2026, for example in November 2026?
Hi! I'm trying to use the Jira Import tool to import a csv file into Jira that will create epics automatically. I upload the csv epic template file. On the Jira Connector Settings page, there is a ...
I'm an admin on two different Scrum boards: a Team Board and a Company Board. On the Team Board, I can configure epic fields and delete tickets, but I don’t see either option on the Company Board.
{{#webResponse.body.values}}{{#items}}{#if(equals(fromString, "In Progress"))}}{{/}}{{/}}{{/}} How to get created property from values when fromString property is matched inside items? Use ...
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