I'm trying to solve an issue and have run out of ideas and suspect I might be approaching this the wrong way and there could be a easier solution that is escaping me, so I though I would post it here...
hi I wanted to test a feature so I used a trial Jira but the plan automatically changed to standard and I can not see any Cancel subscription button. any idea how can I cancel my subs...
We are unable to start or close the sprint even if my role is administrator. Please help everytime its failing when we trying to start the sprint On Completing sprint we are getting below error mess...
Hi, I am an Organization Admin. Under my organization, I currently have multiple Atlassian sites, for example: phenota.atlassian.net phenota-team-ik8d89fd.atlassian.net phenotaproduct.atla...
The id field in the Workflow Module -> Transitions -> actions is changing when I fetch records using POST or GET API. Has this been happening for more than 6 months, or is it a rece...
Hi Team, I am using a Jira Cloud Automation rule to send an email to users in a specific Project Role when an issue status changes to a particular status (for approval). I am fetching the users’ em...
I see spam notifications for atlassian at the top of the Jira page. "Tempo's Adaptive SPM vision | Watch the on-demand keynote with our CEO and CRO [Watch the Video]" "If 2026 priorities shift...
Hi Team, I am using a service account API token in a Jira Cloud Automation rule to call this API: GET https://api.atlassian.com/ex/jira/{cloudId}/rest/api/3/workflowscheme/project?projectId=10018 ...
Deactivated This user or their organization deactivated their account Details managed by the user how can I re-activate as Admin? it doesn't give me the option (it is not a managed accoun...
Summary Users with the newly introduced Manage Versions permission cannot be selected as a "Driver" in the Release Hub. The user list currently seems to filter users based on the legacy Administer...
バックログでタスク作成時、日本語入力で変換を確定するだけで勝手にタスクが作られてしまう
We utilize Tempo Timesheets within Jira. Is there a way to search for work items that are in a status category of Done but no time has been logged in Tempo for it? I am not sure if this is more of a ...
It seems like as of January 2026 this feature is no longer available in my project. Is there a way to add it back?
I had a workflow that allowed me to create a Jira ticket and set a label and component for a dynamic project, along with an issue type triggered by a form. Recently, my Slack account changed, and I l...
Hi there! We currently have a department field that we want to auto-populate when users submit a work item into Jira. Do you know how I can set this up in Jira Cloud? Thanks!
...ustomSerializedValue{value=nodeKey{nodeId='jira-2', key='com.atlassian.cluster.monitoring.cluster-monitoring-plugin:system-information'}, isValueSerializable='true', pluginKey='com.atlassian.jira.jira-c...
My project had a user removed from it, but their avatars still show up in the backlog section in software boards. I followed these steps but they didn't help because there is no issue assigned...
Dear Atlassian Support, My Jira Cloud site qaflex0225mchebaniuk.atlassian.net was deactivated due to inactivity on December 17, 2025. I received a notification that data would be permanently deleted...
Hello, My Atlassian account was automatically migrated during an organization change. Since then, I can no longer access Confluence on gspcloud.atlassian.net with my previous email. Internal IT d...
Under Personal settings/General there is an option to change your JIRA Homepage. For You, Spaces, Dashboards. No matter what we choose, it always comes up as spaces when lau...
Will copying production data to sandbox impact performance of production, especially while users are actively working on production
Good afternoon, I would like to know if there is any way to automate some things using the Development and Codes tabs. For example, I would like people who come in as reviewers on GitHub to be automa...
I want to create a feature (work item) in my space and go to the link worked items and add link to a different feature that states Blocks. By using Blocks will that stop feature in the Linked s...
Hello all, I have a work item that recently moved to my team's board (X) from another team (Y). That work item had been in 2 active sprints while being on (Y), but was never resolved. The...
We are using a single Atlassian (Jira) site, but our users belong to different companies and use different email domains. We would like to know if Atlassian supports separate billing and invoices ...
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