Community resources
Community resources
Community resources
Jira
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Hi, I cannot understand why the system is not working as expected and I am quite sure we are talking about a bug here. It also looks like this issue is here for years, judging from some articles I f...
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How to check issue is archived or not using rest api, is there field for track archieve issue
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Hi there, I am using the Jira Agile API to fetch all issue keys from a board: GET /rest/agile/1.0/board/{boardId}/issue?fields=id,key The endpoint returns the issues correctly but not al...
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Pessoal, bom dia! Quando finalizo ou cancelo os tickets "filhos", surge a mensagem abaixo. Porém, não é pelo fato de não ter mais tickets "filhos" que vou querer finalizar o ticket "pai", pois, poss...
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Hi, Dear Community, We have the following situation. I need to have an Issue Type, which will be under EPIC but will act like an EPIC. We need to have that EPIC, under which we should have s...
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App does not have write access to the project The Slack integration is missing permissions on this project This usually happens because the project is associated with a custom Permi...
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How/where do I configure which fields a customer can see in the portal when looking at a specific work item - Currently visible is Requester, activity on the left side and and state, Request type and...
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Dragging Subtasks up or down a status column in the Active Sprint Board has stopped working for us. I logged this with Atlassian Support and they are requesting evidence that it used to work and refe...
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Hello :) A customer has created a ticket in Jira Service Desk and now wants to create another ticket, but the following error message always appears (even though all required fields have been filled...
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If we would have annual subscription for 50 seats and in the process we would want to add another 5-10 users. Since we cannot keep annual and monthly subscriptions, how is the process of changing fro...
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Hi 2 people i want to add to my group have used JIRA before but not for a while and we believe the ID's are de-activated or something like that, how can we tell if they are still on the system and h...
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We have data residency set to EU. According to the article Understand Data Residency, user information in Atlassian accounts cannot be pinned and is handled globally. The text also mentions that the ...
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Hi, we have some set of automation running in our organization, suddenly we observer the error "Monthly rule executions have been exceeded". Generally, in our company, all the automation are created ...
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Regression in Global Automation: Cannot Dynamically Set "Space" / "Project" in "Create Work Item" Ac
Hello , We have identified a significant functional regression in the new Global Automation interface that is blocking a critical business workflow. Our Goal (What we are trying to do): We are bui...
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Hello! My Atlassian organization `sheregeda.atlassian.net` was deleted due to inactivity, and I hope it can be restored. Could an Atlassian Team member please reactivate my Jira organization? Thank...
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In Jira, there is a Parent field. I have defined the work type hierarchy as: Super Epic → Feature → Epic → Work/Story. So, I expect that for Work/Story issues, only Epics should be shown as parents...
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我在 marketplace 订阅了一些应用测试功能，但是现在我想卸载，卸载的按钮却是灰色的，导致我无法卸载。
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I am planning to purchase the paid Jira plan (Standard) but I want to have gadgets similar to projectrak in my dashboard. Currently, Jira only have the project-level gadgets unlike projectrak which h...
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I accidentally created an organization separate from the main one. I want to delete an organization I created by mistake because I don't need it, but I'm unable to delete it. I deleted all the apps...
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Hello, I'm really hoping that someone out here has accomplished something similar to what I'm trying to do. I am easily able to reduce time on Task B if a spike task (Task A) is created. This...
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Is it possible to create categories that only apply within one space? Essentially, I want a way to organize tasks within one space (my personal to-do list). I'm able to add a "label" to the task deno...
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I have been charged with migrating an existing 8.13.7 install hosted on RHEL 7 to a 10.3 install hosted on RHEL 9. I haven't found much in the way of a plan for this, so I thought I would install 8....
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Atlassian Identity is Atlassian’s centralized authentication and user management system. Enabling Atlassian Identity for Jira Align means that users will authenticate using Atlassian accounts. ...
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Subject: Verification codes not being delivered to invoicing@e-core.com — urgent access issue Hello team, We are experiencing an issue where the user cannot access the Atlassian portal using th...
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I used to be able to login as users in my org. I now cannot do that anymore. The button is now missing from the user profile page. Please help.
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