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Jira Service Management
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I am using the Device42 for Jira Service Management Assets addon on Jira. The problem I am facing is the Sync tab is not loading anything. I have configured the app as directed in the video present&...
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When someone with an issue calls us, we want to be able to see their tickets (in Jira) without having to search for them. Is there a plugin or app that can link a phone number to an account and show ...
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HI, I have cloned bugs from support project to our development project in Jira. Now, I want to get a list of only those bugs that the clones of support Jira project. Pls. help with the JQL that wou...
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Hi, I am having two fields one assignment group and other is Assignee. I want to make the assignment group to view based on project and based on assignment group selection I want to vie...
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Hi Everyone! I am trying to update Insight object attribute using REST API and getting 415 response. my request: PUT {{host}}/rst/insight/1.0/object/{{id}} BODY { "objectTypeId": {{id}}, "attr...
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Hi Guys, Our requirement is we needed logo for email replies generated by jira. Can we configure this please suggest me. Regards, Geethanjali.
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Good morning, I am carrying out a test and I think I know the answer but I am very surprised by this operation. The situation is the following: - I create a filter, I set the columns i...
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Is Jira Align compatible with jira service management?
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Dear community! Is it possible to make a value that will be applicable for all tasks? For example, if you have a budget of 1000$ per month. There is an request for the consumption of 50$. Is it p...
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Dear all, we have a specific request for our customer in order to mange issue in service management. On our issue screen we have an ExpectedDate custom field which is an expected date for the assig...
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We want to automate Tempo time tracking with Jira automation. How can I prevent a status change without time being assigned in Tempo? I.e if we have a JIRA ticket with the status In development/Test...
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Buenos días: Queremos que todos los correos que se remiten desde JSM lleguen con un único remitente y no con el nombre del agente que lo dispara. ¿Alguien podría decir como se puede hacer esto? &n...
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Hi, I was wondering, can i remove the share with "No One " Option and just keep my share with "Organization" option
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Hello, I'd like to know how I can reply to/solve all tickets that are considered to be about the same issue at once without having to go in one by one to reply/solve? I have tried to link t...
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Give a brief about the clone project
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I am having a custom field named "caller" based on the user selection I want to save organization. I am able to do this requirement with Reporter(OOTB Fields), but want the same requirement to do usi...
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I am so new at this and I need help to create/expand the tab that I created. I want it to have the branch logic. for example: If user select specific Item in Product, the field Feature wi...
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Per the subject. I was looking at sending onboarding information from Jira to the 'When a HTTP request is received' node in Azure Logic apps to trigger processes within Azure. Curious if it ca...
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Hi, I my Jira service management Incident screen I am having two select option fields. The first field in customer and other is company(org). when a select a customer I want to auto fil...
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This just started late last week for me. While editing request types, when I click on preview for either the "Request Form" or the "Issue View" they both take me to the Request Form in the the portal...
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We just migrated from server to cloud and clients are saying they are not getting notified on updates to the ticket. We have validated the customer notifications under the project are all turne...
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...utomation but I have an 'elevated' attribute for some data in Assets and wanted to only display data where elevated = True when reporter is in a certain group, otherwise it wont show the data. &n...
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Hi, We allow users to email our support team and Jira Cloud picks these up and generates a ticket. Our password changed and I'm unable to locate the field within Jira cloud to input the new password...
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I'd like to be able to create a filter finds all issues where the Assignee field is empty/blank/null/not available. I'm not sure if there's a way to do this, but I would appreciate any help!
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I use this one -> {{issue.created.convertToTimeZone("America/Fortaleza").longDateTime}} The result was March 20, 2023 at 4:37:41 PM BRT But i want format pt-br as like: Março, 20, 2023...
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| Subject | Author | Posted |
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| Wednesday | ||
| September 9, 2025 11:40 AM PDT | ||
| July 29, 2025 5:22 PM PDT | ||
| July 29, 2025 10:24 AM PDT | ||
| July 24, 2025 12:26 PM PDT |