Community resources
Community resources
Community resources
Jira Service Management
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I've tried to add to the body a form-data parameter with "file" as the key and the path of my attachment as the value. But the API return no content and didn't attach it to the issue. If I put the fi...
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Can't add a field into context fields in request type part of the project. How can I do it?
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HI Team, We have created and integrated Opsgenie with Azure Alerts and is working fine . Now , we need to know what is the lifecycle of generated Alert in Opsgenie or it will be auto closed ...
- Question
- opsgenie
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The custom fields that are organized in Jira Service Management are not appearing in the same order in Jira Cloud for Slack when attempting to create an issue from Jira Cloud using the three-dot menu...
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At this point, I have some several issues marking a workflow status as an approval step. Do you have the same problem?
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I had "JIRA software" for internal development task management I want to create "JIRA service management" for my customer to report their issue and other request. After customer report a ticket on ...
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Hi All, Sorry if this has been asked before, i have a customer who will be sending his cases from ServiceNow to JSM, i am trying to work out the field mapping as well as the field text lengt...
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How to get the sum of time by Organization , or by Assignee. i.e Last month total Thanks, Alex
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The "add attachment" field is shown in the idea within a Jira Discovery project, but selecting a file (tried multiple types) does nothing. Screen returns to idea page with no attachment added and no ...
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Hi I need help importing issues into Jira SM, getting a fatal error regarding the string name of the business name that logged the ticket, I have them already added in my organisations in Jira SM but...
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When using the Opsgenie debug logs, you can narrow down your results to specific events by searching for particular phrases and keywords. Below are some examples. You will need to copy the entir...
- Article
- opsgenie
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Using JSM DC 4.20. The result I'm looking for is to require that the Resolution field gets populated when an Issue has transitioned from In Progress to Done. My understanding is that there are...
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Hello, we are using Data Center hosting type, and we're seeking input on availability of a marketplace app that will fulfill the following requirements: A grid/row type of custom field to show on a...
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Our workflow requires us to process incoming requests from a shared inbox, then forward the result of that process to another party. We then will receive the work/response done by the third party and...
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Is there a way to capture the Issue key or destination issue key in a custom field so I can display on the issue card the specific type(s) of links, along with linked issue keys? I am not...
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We're using Jira Assets as our Asset Database. Objects have attributes like serial number, assigned user, location, model, Purchase Order, price, and so on. I want to enable my techs t...
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I need to have 3 distinct support levels for ticket handling in JSM. It needs to be escalated always in this order: Level 1 to Level 2, and Level 2 to Level 3, while maintaining a single SLA for the ...
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We would like to have a release calendar in visible in our jira support portal to our customers. How can I achieve this? I also have confluence.
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I've seen a few questions like this, but without as much detail and none have the answer I need. For emailed requests, we need the reporter’s name (which is the person who sends the email) to get co...
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Hi Team, I have created a Project in Jira Service Management for Approval process. Now Once it completed to "Done". We created a Automation rule to create a new issue in Another project which is Wo...
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Hello, I have a Service management board, in which I want to add a knowledgebase section, so customers can go to it rather than suggested articles. The question I have is why does the "...
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I have several workflows in which a status is allowed to transition to itself. For example, an issue in the Assigned status could follow the Assign transition and the screen would pop and you could e...
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HOLA HOY MI CUENTA AMANECIO INACTIVA EN LOS PRODUCTOS DE JIRA SERVICE MANAGER , NO SE COMO ACTIVARLOS DE NUEVO , YO OCUPO UNA CUENTA GRATUITA CON MENOS DE 3 USUARIOS
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The company wants re-use of their corporate pictures in all their apps (using Jira, Confluence, Access). Can this be setup via Atlassian Access or at least prevent the users from updating their...
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Hi Folks, Greetings of the day. We are facing challenges with Opsgenie Integration: Webhook alerts not creating any incident on Statuspage. We've successfully established a Webhook integration bet...
- Question
- opsgenie
- statuspage
- webhook
Related collections
Atlassian Community Events
| User | Count |
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| 35 | |
| 15 | |
| 9 | |
| 8 | |
| 7 | |
| 6 |
| Subject | Author | Posted |
|---|---|---|
| 11 hours ago | ||
| Tuesday | ||
| Tuesday | ||
| July 24, 2025 12:26 PM PDT | ||
| July 24, 2025 3:21 AM PDT |