You may be experiencing slow load times on the forum; the team is working to resolve this ASAP.
×Community resources
Community resources
Jira Service Management
-
Hello community, After searching the net i could not find a answer to my issue (or maybe there is no solution?): We have a mailbox where mails getting pulled from by Jira and create a ticket. What...
1,105 views 2 0 Deleted user October 16, 2023 -
I'm a user of Jira Cloud and willing to use Assets - AWS Integration for Cloud The Data Center version appears to have been released several years ago. May I looking forward to supp...
-
Hi, End user is getting the "not permitted" message in confluence. we are using Confluence 8.5.2 Jira instance - JIRA Service Desk - 3.16.0-REL-0008 Thanks, Rohit
-
Как я могу настроить в Jira в досках , в задачах, чтобы связь запроса с Confluence была сквозной? Чтобы на каждом этапе задачи (идея/анализ/разработка/тестирование) связь наследовалась и можно было ...
-
Hi all, I do get that there may be an automation for this, but I'm trying to be a bit light on automation and it does sound like something I'd think may already be possible and I may just be missing ...
-
I am trying to setup import so it can reference to different object schema but need some help for the syntax.
-
Issue A was duplicated by issue B,when A's comment is edited,how to sync up to issue B?
-
Per the subject, can you stop 'Portal Only Customers' from appearing in User Picker lists on request types? Thanks
-
Our organisation recently changed ownership and we now use different Atlassian accounts, but still utilise the same Site. I'm looking to replace a User in all aspects (rights, tickets, filters, co...
-
Hi there, In JSM when people work out of their various projects and they click customers everyone can see every customer. What I want to do is limit customers to only certain projects. I was looki...
-
他インスタンスで新規登録・削除されたユーザーについて、trainingcoeのインスタンスにあるJiraSMポータルサイトにカスタマーとして自動登録（ユーザー追加の場合）を行う、インスタンス毎に作成されているユーザーグループ（組織）に自動追加・自動削除することは可能でしょうか。
-
Jira seems not to pick up or read comments added by email How to replicate it: Create an automation to check for "mark" when a comment is added Run Trigger on comments if {{issue.comments....
-
The current behaviour of Round Robin assignment seems bit odd. For example, I've a team of 6 members(A,B,C,D,E,F). Now Monday I get 3 tickets, so it get assigned to A,B and C. Now, when Tuesd...
-
The knowledge base article for portals says: > Choose whether you need search > If you don’t have a Confluence knowledge base linked to your project, it might be a good idea to disable t...
-
In assets I have companies, versions and contacts Version is an attribute of the company. When an issue is created, I want to: 1. set the company (asset custom field id =...
-
I read through the internal-customers for Jira Service Desk, but still wasn't clear on the billing because it just says any user assigned a role. We have Jira Software, Confluence, and Jira Ser...
-
I am attempting to create an automation that can triggered from the actions button in a ticket. When the action is triggered the user chooses from a list of Project Keys. That value is then loaded i...
-
Hello, Looking for a way to restrict ticket types/ request types on the portal by a security group? Is that possible?
-
Hi , I am query. When a ticket is created it notifies to request participants even ticket is awaiting for an approval. We would like this way , Request participants get notified only after the approv...
-
¿Existe la posibilidad de configurar reglas automáticas para asignar incidencias a personas específicas en función del informador o la organización/empresa que genere la incidencia?
-
Whats the best way to create/implement checklists in JSM. We are implementing HR On-Boarding and would like to use checklists in the Sub-Tasks for the process.
-
Hello Team, Is there any option to bind external API values to Jira custom field (dropdown) and send selected dropdown value to GitHub Action ? Thanks in advance
-
I am having trouble with an automation running. When I click on Run Rule, it is successful and sends the email that I have setup for it. But if I wait for it to run on its own, it is not running. Her...
-
I found documentation on pre-populating fields on a form page using the query string. We are using the embedded pop-up web widget - I'm wondering if there is a way for us to populate the email field...
-
In Projects > Planning > Timeline, I want to filter out Epics that are in my Backlog; however, there is no Status Category filter type called Backlog in the dropdown menu. What is the best way ...
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 16 | |
| 6 | |
| 5 | |
| 5 | |
| 4 | |
| 4 |
| Subject | Author | Posted |
|---|---|---|
| yesterday | ||
| October 29, 2025 8:42 AM PDT | ||
| October 27, 2025 8:46 PM PDT | ||
| September 9, 2025 11:40 AM PDT | ||
| July 29, 2025 5:22 PM PDT |