Community resources
Community resources
Community resources
Jira Service Management
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Hello, I've to keep the JSM option "Yes, new requests should be shared with the whole organization" for Issue created by API but I do not want to have an Organization selected by default when creati...
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Hi everyone, I have the following scenario: I have a project in service management for users to request calendar blocks for vacations, remote work, and other reasons. The policy is to request these b...
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The user/customer cannot view the status or share the request from the Jira service management portal. The portal site disappears, only the name, description and comments of the request can be seen. ...
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Dear Team, We are now using mail id for support call: support@umlsalesforce.atlassian.net. We want to integrate that support mail id with our organization support mail id: support@ushamartin.co.in....
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Hello all, We are using Opsgenie to create & update some Incidents in the Status Page. For example, if a certain Opsgenie problem is created, it will create an incident in the Status Pag...
1,474 views 2 0 Deleted user December 22, 2023- Question
- opsgenie
- rest-api
- statuspage
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Hello All, When a subtask created then it should copy all the existing comments from the Parent issue. Also, I want to exclude comments made by Automation user. I got an script but its showing er...
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Hello ! I'd like to do a ticket search with a JQL branch that uses a variable I create and retrieves information with a REGEX match. But when I run my test with .match I see in the logs that ...
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I work in a function that deals with training budget allocation to its different workers in different divisions. Is there a way JIA can help us to show the training allocation costs and headcou...
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Hola, me gustaría saber que me falta por configurar para poder cambiar el tipo de incidencia
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Hi Jira community. We have a set of algorithm for troubleshooting certain products that we wish to embed in the customer portal. So, it is a series of steps and at the end of the step,...
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I want to linkup more than 1teams of Microsoft Teams and more than 1projects in JSM site. Is this possible?
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Hi I am checking if there is an option to schedule dashboards and individual gadgets if necessary. is there a way to schedule them to email daily? Do we have any end dates for the same?
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I created a customize field and set default value, but it just show in tab Details. I want to set it to show like tab Description. Please support me!
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I am Jira admin, but I cannot prompt a user to reset their password, any idea?
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Are there plug in can integration with Whatsapp also have chatbot to grab information first from client to determine issues creating in Jira then agent in jira can communicate with client under Jira ...
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In list view of the tasks, when a filter is active there is no create new task button
- Question
- jira-service-management
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In my task like the sort for status does not work
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Is it possible to automatically export data from the CMDB, then email, and schedule this nightly once created?
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Can someone please tell me what creates this indicator on the form?
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I am trying to figure out how I can set a value to a custom assets field on Cloud. In the example I am trying now, I want to fetch a customer from Assets by matching the Reporter. In DataCenter you ...
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Both available in same instance - xxxx.atlassian.net/jira/software/ and xxxx.atlassian.net/jira//servicedesk/ I have selected the linked issue tab & click on create a linked issue, but its ...
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I have an automation rule that does the following: --Call a web service and get a payload --Create a lookup table and extract values from the payload into keys --Creates an issue and populate fiel...
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Is there a way to edit the quick filter options in the board view for my service project? I know how to do it for a software project but can't find an option for my service project.
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If I enter start and finish dates in a task, it does not reflect in the WBS Gatt chart, I have to re-enter those dates un the chart, Which fields in the task can I use to populate start and fin...
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I'm trying to automate an automatic copy when the hierarchy of a ticket is changed, specifically when the linked issue is updated to "Child Of" to set the "Parent" Epic value to the appropriate ID. ...
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