Community resources
Community resources
Community resources
Jira Service Management
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I want to change this text on my statuses: I do not know how to change this information, the translation is not correct. I am able to edit the status itself but not the descriptive text in fr...
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Dear All, I don't know if this is the right place to ask this question but I need a sample document that'll be treated as process requirement mapping document for JIRA Implementation. As a ...
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Сan I get a list of all tasks from jira in some file. I need this because my account has been blocked and I do not know why)
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...eaderLinkHoverColor":"#3572b 0","nagłówekLinkHoverBGColor" :"#ffffff","logoUrl":"","helpCenterTitle":"Serwis BPSC","sharedPortalName":"Centrum pomocy"},"login":{"allowCookies":true,"e...
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We would like to automatically generate tickets on JSM through Emails, however our IT-security restrictions do not allow us to connect directly to the mail server through IMAP or POP. Would th...
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Hello community, After searching the net i could not find a answer to my issue (or maybe there is no solution?): We have a mailbox where mails getting pulled from by Jira and create a ticket. What...
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I'm a user of Jira Cloud and willing to use Assets - AWS Integration for Cloud The Data Center version appears to have been released several years ago. May I looking forward to supp...
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Hi, End user is getting the "not permitted" message in confluence. we are using Confluence 8.5.2 Jira instance - JIRA Service Desk - 3.16.0-REL-0008 Thanks, Rohit
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Как я могу настроить в Jira в досках , в задачах, чтобы связь запроса с Confluence была сквозной? Чтобы на каждом этапе задачи (идея/анализ/разработка/тестирование) связь наследовалась и можно было ...
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Hi all, I do get that there may be an automation for this, but I'm trying to be a bit light on automation and it does sound like something I'd think may already be possible and I may just be missing ...
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I am trying to setup import so it can reference to different object schema but need some help for the syntax.
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Issue A was duplicated by issue B,when A's comment is edited,how to sync up to issue B?
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Per the subject, can you stop 'Portal Only Customers' from appearing in User Picker lists on request types? Thanks
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Our organisation recently changed ownership and we now use different Atlassian accounts, but still utilise the same Site. I'm looking to replace a User in all aspects (rights, tickets, filters, co...
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Hi there, In JSM when people work out of their various projects and they click customers everyone can see every customer. What I want to do is limit customers to only certain projects. I was looki...
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他インスタンスで新規登録・削除されたユーザーについて、trainingcoeのインスタンスにあるJiraSMポータルサイトにカスタマーとして自動登録（ユーザー追加の場合）を行う、インスタンス毎に作成されているユーザーグループ（組織）に自動追加・自動削除することは可能でしょうか。
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Jira seems not to pick up or read comments added by email How to replicate it: Create an automation to check for "mark" when a comment is added Run Trigger on comments if {{issue.comments....
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The current behaviour of Round Robin assignment seems bit odd. For example, I've a team of 6 members(A,B,C,D,E,F). Now Monday I get 3 tickets, so it get assigned to A,B and C. Now, when Tuesd...
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The knowledge base article for portals says: > Choose whether you need search > If you don’t have a Confluence knowledge base linked to your project, it might be a good idea to disable t...
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In assets I have companies, versions and contacts Version is an attribute of the company. When an issue is created, I want to: 1. set the company (asset custom field id =...
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I read through the internal-customers for Jira Service Desk, but still wasn't clear on the billing because it just says any user assigned a role. We have Jira Software, Confluence, and Jira Ser...
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I am attempting to create an automation that can triggered from the actions button in a ticket. When the action is triggered the user chooses from a list of Project Keys. That value is then loaded i...
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Hello, Looking for a way to restrict ticket types/ request types on the portal by a security group? Is that possible?
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Hi , I am query. When a ticket is created it notifies to request participants even ticket is awaiting for an approval. We would like this way , Request participants get notified only after the approv...
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¿Existe la posibilidad de configurar reglas automáticas para asignar incidencias a personas específicas en función del informador o la organización/empresa que genere la incidencia?
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