Approval - can I add more transition to it?

[Kajsa Fransson]

I have created an approval step within my workflow. It is for customers to approve that we continue with the issue. That works! 

But in our workflow we have many steps and we would like this approval step to be connected to several status. Is that possible? I have not manage to add transistion to current approval status from other status then current.

Status now:
Development - To approval
Approved -  To Development (if not decline then to Decline)

I Would like to add:
Confirmed and Review - To Approval
Approved - In progress (if not decline then to Decline)

The approver is always the same. 

Is this even possible or do I need to add a new status for approval?

[Mark Segall]

Hi @Kajsa Fransson - You would need to add a new status for this.  Each approval is simplistic in that it has only one combination of Approve/Reject. This is actually helpful because it provides added context for your approver as to what they are being asked to approve.

[Kajsa Fransson]

But that also mean that I need to give that status a new namn? It cant be named "Approval" like the one I have?

[Mark Segall]

Yes - You cannot add the same status multiple times to a workflow.  I would recommend something like this.

• Development Approval
• Review Approval