Community resources
Community resources
Jira Service Management
-
Settings > Personal Jira Settings > Notifications Settings | Projects and issues I'm being told that non-admin users' settings screen don't look the same as mine. They are getting bombarded by...
-
Use Case: Physical inventory. We want to add an IMAGE as an attribute field on Object types. Is this possible?
-
Hello, It looks like I can only generate a javascript widget to embed on my web page but I need it to be html. Is that possible? Thank you - Audra
-
We are trying to setup custom email with an O365 mailbox using the Microsoft button in the After clicking on this, and have sent the request for approval to the Azure team. Speaking to ou...
-
Hi, when I integrate data from a filter with the JIRA application in Excel, I would like a layout that shows the linked issues that are closed, to appear with a cross out format. Sometimes,...
-
Good Morning, I need help in creating an efficient JQL to show all the stories from project "BER" that has an epic with "Epic Status" = "In Progress" only. If needed, we do have ScriptRunner instal...
-
I have "refer back' transition coming from different statuses to 'pending with customer' status. when customer comments the status should auto - change from 'pending with requester' to their respecti...
-
We're using Jira software and wanted to purchase the Jira management, I accidentally created a new organization, Can I delete only the new organization without damaging the existing one (assoc...
-
Hi there, We have a simple automation rule that creates a ticket whenever we receive the incoming webhook. The problem is that sometimes we receive updates from the same subject through the we...
-
Hello, Atlassian Community! As we continue to unlock the power of Atlassian Intelligence in Jira Service Management, we’re exploring ways to help operations teams better detect, prevent, and resolv...
-
Is it possible to send email as reply to the email. As I was testing replying to an email in JSM I noticed it was sending it as a new email instead of a reply of that email
-
I have this piece of code, that creates a comment for me ommentManager.create(event.issue, event.user, "$comment.body", "users-jira", &n...
-
Hello community, I am having a small dilema. Whenever my team creates a support ticket to our project, somehow i am not able to "Add Parent" but manually. I tried in the automati...
-
Concept Relates To Application Type Jira Service Management Deployment Type Jira Cloud, Jira Server, Jira Data Center What is shown? An issue in Jira Servi...
-
Good morning, From an automation, I would like to send an email with the public comment added to it. Based on the documentation (Jira smart values - issues | Cloud automation C...
-
Hi, community! Is it possible for some or all the customers in the project to see not only their tickets but all the opened ticket in the project? I was asked to give such permission to a number of...
-
Looking to create an SLA to ensure there is constant customer communication at least every 2 days. Is that possible?
-
We possess a local application that will encompass certain monitoring statuses of our website. Is there a method available to link or display these application monitor outcomes onto our status page? ...
-
Continue seeing: Your subscription for Halp is over. Please select a new plan to continue using Halp
Hi there, No matter what I do, I can't seem to get rid of the "Your subscription for Halp is over. Please select a new plan to continue using Halp." bot response when setting up our Slack channel. ...
-
Hello dear community, I have a question regarding automations in a project. Unfortunately, I can only find the setting that allows you to set weekly or monthly automations. I would like to set a se...
-
Hi Team, I have two fields category and sub category on the basis of category field ,sub category field should be selected Category field have choices :P1,P2 Sub category field choices ...
-
hello guys, recently we migrated to JSM (Cloud), we are planning to Auto close tickets from Resolved status like Service-now. if any one know's the Process, Please share with me. i have fol...
-
I have a project define and have queues configured. I am unable to search issues with the help of "search of issues". I want to search issues with Organizations. I tried searching issues with K...
-
Hi all, I am facing a very strange behaviour and still try to understand the root cause. Here is what I am doing: I have created an approval workflow to be re-used in several different situations....
-
Hi, we have a jira service managemtn site with 10 agent: We need tre Opsgenie user on the same site. Can we have free plan licence?
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 20 | |
| 13 | |
| 12 | |
| 11 | |
| 9 | |
| 4 |
| Subject | Author | Posted |
|---|---|---|
| yesterday | ||
| Wednesday | ||
| Wednesday | ||
| Tuesday | ||
| September 4, 2025 1:00 PM PDT |