Community resources
Community resources
Jira Service Management
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Hello . Can you help me with issues related to cryptptab products and delays in payments and withdrawals from it?
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- jira-service-management
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From this document (https://confluence.atlassian.com/adminjiraserver/running-jira-data-center-in-a-cluster-993929598.html), we knew that shared home stored attachments and backups data. ...
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How many developer license for our testing environment can we get if we have a production license?
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The resulting email does not contain the parent's custom fields. Although, {{issue.parent.summary}} works fine. Any assistance would be greatly appreciated.
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Good morning: Is it possible to launch a JSM form and once filled it creates an issue from automation for jira cloud? Thank you very much in advance Best regards
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any issue before ?
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We have an external CRM which contains all our customer information. I would like to integrate our CRM with Jira Service Management so that we can assign Jira issues to our existing customers, ...
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...移を抑制 var xhr = new XMLHttpRequest(); // ダミーURLに置き換えました var url = "https://example.com/pro/hooks/dummy-webhook-url"; xhr.open("POST", url, true); xhr.setRequestHeader("Content-Type", "a...
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I am running Jira Service Management (Cloud) and I want to create a rule that checks a date field in an Assets object and alerts when the date has expired. I was under the impression that AQL w...
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I have created an issue on a jira board that is not needed. How do I delete it (ie. remove it from the board)?
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Where do you need to approve the mail request when configuring an outlook.com incoming mail account?
Good day, I am in the process of trying to config the incoming mail server for a JIRA SM project. I have added the incoming mail server and when authorising the mail account I receive a noti...
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My organisation has a number of managers which can approved access to systems for employees they are responsible for. These managers do not consume an Atlassian license. Can new 'systems ...
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I have created a Last Comment custom field and the format is 'paragraph'. If the Last Comment contains the @ symbol, the symbol does not show up when I add the field to a filter. Is there ...
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Hi, Am interested in creating a form on our portal that allows people to request different system accesses eg. our various computer applications. We are wanting the form to be completed by a n...
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I'm trying to find a way to incorporate a view in the left had side that shows other open tickets that someone has submitted without needing to go through Projects>Customers>Open Issues. The cl...
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I was unable to installe Jira change management tool, how I can get it?
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I am able to add customers to my Jira Project by manually adding them to the email list field. However, when I select import details, and select the radio button "import details and add customers to ...
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Hello! I am using Jira Cloud Standard and I am admin. When costumers open a ticket from our support Portal, the organization field comes empty. Is there some configuration that can...
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Our company's domain is xxx.edu, however we are sub organization that will have our own subscription to Atlassian products for our ITSM use using Jira Service Management. Our organization has S...
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Hello! I know that IT projects are not similar with Business projects, so timelines are not really something very useful in ITSM, but is there a 3rd party plugin or something that I can use to view m...
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Is there a way to order results by the date that the current user updated a ticket instead of just last updated by anyone?
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Hi all I have created some calculated members with assignees based on the teams we have, but there are some tickets assigned to people not belonging to any team in particular. How can I group those...
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Beginning on 13-March, the integration that I have setup between New Relic workflows and Jira Service Management began to fail with each execution. When attempting to Edit the notification to Jira w...
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Necesito saber cuanto espacio es el que estamos utilizando como empresa. De que forma puedo obtenerlo ??
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Hello team, I have a mail handler "luis@support.me" to create a jira ticket in a specific project (JSM) and all the reply's as a comment (Using the Issue Key) Also I'm creating an auto...
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| September 4, 2025 1:00 PM PDT |