Community resources
Community resources
Community resources
Jira Service Management
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When scanning for accessibility with "Siteimprove Accessibility Checker" The scanner noted that the Jira Helpdesk widget contains and "empty iframe" and will not pass WCAG AA. The code is from ...
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I have a Jira Service Desk application, I would like to create clients that could only view the issues of an organization. How to make? When you insert a client into an organization, it can create i...
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Estimados; La mejor add-on para sacar reportes de jira service desk?. A espera de su respuesta.
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Hello, What is the best way to create a Kanban and Scrum boards in a Service Desk Project? Actually i can't do this in the Service Desk Project. I want to create the scrum board that has an issues...
- Question
- jira-service-desk
- board
- jira
- kanban
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One of my employees, ysmoon@bluefrog.co.kr, has not received an email to change his password. No matter how I click send mail, mail does not come. So I can not use jira. Please check this out. I have...
- Question
- atlassian-support
- jira-service-desk
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In my organization, all connected users have access to all projects, and the problem is there! so, how can i limit access to my project to a specific population assigned ? Thank you. ...
- Question
- jira-service-desk
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Hi I am enable to get the jira service desk App in Salesforce App Exchange it giving only ServiceRocket Connector for Salesforce and Jira Cloud ServiceRocket Connector for Salesforce and Jira ser...
- Question
- evaluator-resources
- jira-service-desk
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Hi. I get started to maintain some JIRA Sevice Desk plugin(front-end part) and faced with API, that I'am not able to find into documentation: jQuery.ajax({ url: "$hcbaseurl/rest/servicedesk/1/c...
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Went through all the documentation and links regarding upgrading ServiceDesk. I just want to confirm before going ahead. We have only ServiceDesk installed on the server and would like to know if I...
- Question
- jira-service-desk
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Dear Reader, I am curious about your opinion about Riada insights discovery. We're looking for an asset management tool whom is able to manage 100K-500K of assets include the possibility to physical...
- Question
- jira-service-desk
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First a little background. Running JSD on latest debian etc etc with modproxy on a different server in the front Trying to connect to an Exchange server using IMAPS Have imported my key...
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I believe I have done the setup correctly to allow anyone to email my service desk. However, I am not seeing anything added to the queue when I email the service desk. Here is how I setup my custome...
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I have about 200 emails that need to be imported into a new Jira project. These emails have been sent in the past year. Jira isn't picking up these emails. When I send a new email, it does get impor...
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Hi how home a custom field that looks up a group on jira group of users cannot be seen without sd agent license
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We have issues that depending on the problem may start initially being worked by one organization, and may be handed off to a different organization and eventually handed back for closure. We'd...
- Question
- jira-service-desk
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When you share a Filter or Dashboard with "Any Logged In User", does that mean any user logged into JIRA, including ones outside of your company?
- Question
- jira-service-desk
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Hi, No sure what to use: Email protocol Mail server Port Number Help please. Thanks.
- Question
- jira-service-desk
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Hello, somebody has this problem with the versión 3.13.1? this ticket https://jira.atlassian.com/browse/JSDSERVER-5778 is done, indicating that the solution is with 3.13.1 version of Jira Ser...
- Question
- atlassian-support
- jira-service-desk
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...sl-tcp.html This works perfectly on my confluence server (Confluence uses jdbc connector to connect over ssl to postgres 9.6), but on my Service Desk server when I add: ssl=true to: /var/atlassian/a...
- Question
- jira-service-desk
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In Service Desk, we have 4 request types. I'd like each one to have its own auto response email. Is that possible?
- Question
- jira-service-desk
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I am unable to create a sample project because, when I click on the Add (+) icon, I do not get the option to create a "Project." I only get "Issue" and "Page" options. So, due to this, I ...
- Question
- jira-service-desk
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Is it possible to synchronize users from LDAP on Jira Service Desk Cloud? If now, do you know of a workaround for this?
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Dear All, i would like to change my customers' channel URL from http://xxxxx.com/servicedesk/customer/portal/1 To http://xxxxx.com/support is this possible?
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Hello, I am trying to create a project a service desk project (Basic or It Service Desk) in groovy script. But it did not work. Pls refer the script below. Any suggestions? Builder bu...
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Hi, I want to set up a alert whenever a new defect is raised in JIRA in the last 15 min. I will subscribe this alert to run for every 15min, so I should get alert any new defect in the last 15min I...
- Question
- jira-service-desk
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