Community resources
Community resources
Community resources
Jira Service Management
-
I'm attempting to install Sticker Printer for Jira, but the app does not appear to install correctly. Is this application still available? It's functionality is exactly what I require.
-
I want to generate a report in which the percentage of rejected change requests should be shown in graph/chart. And also I wanted to export that in pdf format.
-
I wanted to export my dashboard to a file but I am not able to export it.
-
I have two different circumstances where I want the same action to be triggered, so I don't want to do if -> then -> else -> then. I want if (a OR b) -> then. Is this possible? If not ...
-
Good evening community, I want to make a form so that at the end of a request it can be sent via email and the user who reports the incident can respond to this in order to obtain the answers...
-
Good evening, community, thank you in advance for your support. How can I retrieve the data from the surveys to graph them? I'm using the Survey Feedback application? and at the moment that I receive...
-
When creating your dashboard and then updating the page, the dashboard becomes empty and only restarting the page helps, can this be fixed?
-
Hi, I have an integration between slack, pager duty and jira in zapier. We pull the current on call user from pager duty. Since we are moving from pager duty to opsgenie, we want to be able to pull ...
-
Does anyone know what the field name is for the customer feedback comment that a customer supplies when giving feedback on a ticket.
-
I want to have each comment made within an Issue to be displayed in an automated email with each comment on it's own line for readability, but don't know what to place to give line breaks. This is w...
-
Hi Everyone, I am in the process of setting up our Service Desk with Jira Service Management. Everything seems to be working as expected, except for email notifications. To be more specific,...
-
Hello, Performing Custom Field audit and want to know what is best practice for keeping this area of the application up to date. Thank you
-
As per our requirements When we find any bug in the story then we want to create a bug from the parent story for this we added some post functions its working fine. we added a new transition create ...
-
Hi, just a simple question what I put before the account id so it makes the jql automation able to recognize the group of characters as an ID. An example is when you use an automation to loo for tex...
-
I got a new phone number. How do I change my contact number to new one in the opsgenie?
-
I only have SIL Engine (vendor cPrime) and I need to sum up number of attachment files in sub-tasks and shows it on task. Any suggestions? Thanks Hannah
-
Our users would like to see previous comments and their original request in the notifications that they get. This gives them context if we are asking a question or closing a ticket. Is there a way to...
-
I want to have a user view tickets but not be able to close or resolve them. Which permission would that be?
-
https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/#api-rest-servicedeskapi-request-requestidorkey-feedback-post In this document, the interface for creating user...
- Question
- feedback
- jira-service-management
-
All users have lost access to the project and no boards are showing anymore. Could anyone tell the reason?
-
We have setup a Jira Service Desk project and added all internal staff as customers. Theses customers also have Jira licenses. I am the admin of the project. Currently staff sends an ema...
-
Hi, everyone! I am trying to set up resolutions at a customer portal (JSM) and I follow to the instruction - https://confluence.atlassian.com/servicemanagementserver/configuring-the-customer-p...
-
Hello, My company makes extensive use of internal distribution lists. When someone creates a ticket by email and cc's a distribution list, the distribution list becomes a participant on the ticket a...
-
I'm trying to get my head around how to add approvers to requests. I've read a number of articles around Request Types, Workflows and adding an approval pick list field or custom field and an a...
-
Hello. We have set up some monitoring screens that we want to use to check status in various queues. Thing is we need this to be visible without being logged in to a user due to how its set up physi...
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 39 | |
| 15 | |
| 8 | |
| 8 | |
| 7 | |
| 6 |
| Subject | Author | Posted |
|---|---|---|
| 13 hours ago | ||
| 15 hours ago | ||
| 19 hours ago | ||
| yesterday | ||
| Tuesday |