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- (web) forms not copying over to linked tickets
(web) forms not copying over to linked tickets
Daniel Vest
September 16, 2022 edited
I have suggested using dynamic web forms inside our user portal when capturing user issues. This enables to have the forms change based on the user's input.
They look a little different when they come into the queue in the Issue View, which we could deal with. But the problem comes when making a Linked Issue from this ticket and the form and its info does not copy over to the Linked Issue.
Is there a step or option that I am missing to enable this to happen?
Thanks
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