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Unable to create slack channel in incident management

Ajit Hegde
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September 16, 2022

Hi,

I am not able to create a slack channel in ITSM project from the incident that was created.

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Lisa Förstberg
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September 20, 2022

Hi!

Ensure that the Slack integration is set up properly. Here is an article to support you. You need to be a Jira admin : https://support.atlassian.com/jira-service-management-cloud/docs/use-jira-cloud-for-slack/

 

good luck!

/L

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