The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Automation Error!

Naresh G
Contributor
September 16, 2022

Hi All

Can any one please help me tix the following automation rule error?

 

Edit issue
Unknown fields set during edit, they may be unavailable for the project/type. Check your custom field configuration. Fields ignored -
Assignee (assignee), Resolution (resolution)
I am in Jira cloud. Automation rule actor has enough permissions to edit the issue. And above two fields are system fields. So there is no question of context here. still we are unable to edit the issue. Any ideas to fix? Please! thanks!

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Mikael Sandberg
Community Champion
September 16, 2022

Make sure that all the fields you are editing is on the screen that is used for editing issues. Even if those are system fields, if they are not on the screen, automation will not be able to make changes to them.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events