Created Jul 13, 2022, Last active today
A Time in Status report usually gets built for one purpose and one audience. Then 3 other teams ask for "the same thing, but just for us," and you end up cloning the report or editing the dashbo...
Hello Everyone! I was reading one of Atlassian's document recently about Multiple Identity Providers (IdPs) being available with Atlassian Guard enterprise, and it got me thinking... Why would a ...
Hello again! As now it's possible to have Asset fields at a Space level in Jira (projects) with Projectrak, teams can now connect them with objects they already manage in Assets, such as apps, serv...
One of our bank customers runs a fairly standard demand intake process in Jira Service Management. Business teams submit new project requests through the portal, and those requests stay there until a...
Picture an auditor asking, very politely, whether you can promise there is no personal data or stray credentials sitting in your Jira tickets or Confluence pages right now. You start to say "of cours...
...tlassian** (zero egress — diagram code never leaves Atlassian's infrastructure) - **True dark-mode support** — diagrams re-render instantly when the reader switches theme - **Zoom, fullscreen and SVG/PNG e...
Open an epic in Jira and the progress bar answers one question: how many child work items are done. For a lot of teams that's not the question they're asking. If you estimate in story points, a 13-po...
Hi everyone, I am facing an issue where Jira automatically shifts issue start or end dates away from weekends. The Problem: Whenever I set a Start Date or Due/End Date for an issue on a Saturday o...
Some work genuinely needs specialist routing Not every Jira issue can be assigned to any available person. Payments, security, infrastructure, data protection, and regulated workflows may require s...
We must accept that AI agents are moving from experimentation to execution. Teams are now using autonomous agents for many activities on their board which includes investigate issues, write code, u...
Hi all, Quick bit of honesty up front: I'm a heavy Jira Software user, but I've had limited hands-on time in JSM day to day, so I'm hoping to tap the real-world JSM expertise in this group. I'm wor...
...rrival: // Incoming script issue.comments = commentHelper.mergeComments(issue, replica, { it.internal = true }) mergeComments reconciles incoming comments with what already exists on the request. The c...
...roduct record, and it stays connected to the product it came from. The same is true across the rest of Mria CRM: work items can be created from deals, companies, contacts, and leads as well. . And i...
...hanged and walks through a practical framework for deciding when to build and when to buy. 📅 September 8, 2026 | 🕐 9:00 AM PT | Save Your Spot What you'll learn: The true cost o...
Every team that ships software faces the same running question: is work arriving faster than we can finish it? A Created vs. Resolved chart answers that directly – it tracks how many work items enter...
Imagine taking a seat at a busy restaurant. You order your lunch, the waiter nods, takes your menu, and vanishes. Thirty minutes pass. Then forty-five. No bread on the table, no check-in, no eye co...
You've three sprints into a space. Work Items are linked to other work items, epics depend on stories, stories block bugs, and somewhere in that web of relationships is a bottleneck that's about to d...
...ork was not broken down well enough. Those explanations may be true, but they are incomplete if the sprint contained work that was not part of the original commitment. Issues added after sprint start c...
Disclosure: I build an approvals app for JSM. Nothing in this guide needs it — everything below is native configuration. The complete guide gives the short version of this topic: don't let requeste...
Jira Service Management shipped a native Surveys feature in March 2026 (announcement, docs), and it's a real upgrade over the old CSAT-only setup: flexible question types, privacy controls, feedback ...
As organizations scale, access management gets complicated fast. In the Atlassian ecosystem alone, that means keeping Jira projects, JSM portals, and Confluence spaces correctly scoped for every empl...
If your agency is planning a move to Atlassian Government Cloud (AGC), we wanted to share something relevant for teams that rely on Requirements and Test Management (RTM) for Jira (or are currently u...
A team commits to 197 story points and completes 163. The sprint closes with unfinished work, several issues move forward, and the explanation seems obvious: the team planned too much or worked more ...
Powerful Jira apps often come with powerful capabilities. The challenge isn't that the features are missing, it's that discovering them can take time. You've probably experienced it yourself: "I know...
At Atlassian Team '26 in Anaheim, Ellen Gruebbeling and Amber Stueve shared their personal experience using Jira, Outlook, and Microsoft Teams to coordinate work across their clinical research team a...
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