Created Jul 13, 2022, Last active today
We’re excited to introduce a new way to organize your work in Planyway for Jira: timeline grouping by labels. With this update, you can group Jira issues on the timeline based on their labels, maki...
Why Status Category Drift is one of the most overlooked governance problems in Jira In our previous article, we showed how every Jira administrator can manually audit their Status Category m...
Most Jira admins don't realize this until it's too late. Someone creates an automation to notify developers when blocked work becomes available. Then another. Then another. Months later, the ...
Ever watched an employee submit "My laptop is broken" through your internal JSM portal, only to land on the exact same blank text box as a coworker requesting a brand new laptop? Both requests often ...
If you are an Atlassian Marketplace vendor, you have probably already written a solid set of documentation pages: installation guides, feature overviews, API references, FAQ articles, administrator g...
Stop exporting Jira to a spreadsheet just to see how work is flowing If you've ever built a Jira dashboard, clicked a bar in a chart, and instinctively expected the rest of the page to filter ...
The narrow view of worklogs In many Jira sites, worklogs are used for one of two reasons: billing or timesheets. Someone needs to know how many hours were logged against a client, project, sprint, ...
Jira hierarchy looks simple — until you try to put a Task under a Story and Jira won’t let you 😅. In this guide, we’ve rounded up the most important things to know about Jira hierarchy, based on t...
...eams, email, or an old Jira ticket. The page opens normally. If you weren't involved with that project, you may have no idea that the content belongs to an archived space. The same is true when a...
A few weeks ago a community user named Andreas asked a question I'd seen variants of several times before: Copy markdown code into Confluence with embedded Mermaid code He'd install...
Three weeks ago I told you the font picker was getting rebuilt, and I'd post the before/after when it shipped. Late Q3, I said. I was wrong by a few weeks. It's today — and it isn't just the picker...
After spending the last few months building on Forge, one workflow kept bothering me. Not planning. Not estimation. Not prioritization. Blocked work. Jira makes it easy to link issues using...
Most teams treat time tracking in Jira as a switch you flip: enable it, tell people to log time, assume clean data shows up a week later. It almost never does. Adoption stalls, worklogs go missing, r...
Every Jira admin has seen it: a simple workflow that somehow turns into a mess. Tickets get stuck, dashboards show the wrong numbers, and velocity drops. Usually, the real problem is a mix-up with Ji...
Dependencies hide in plain sight Jira issue links are easy to create and easy to ignore. A story is blocked by a platform task. A support ticket relates to a bug. A bug duplicates another bug. A ch...
It is the first Monday of the month, and Alex, an IT Service Delivery Manager, is staring down a cold cup of coffee and a massive Jira export. The ritual is always the same: export hundreds of Jira...
Atlassian's System of Work does an excellent job of bringing teams together around shared work. Jira and Jira Service Management help Product, Engineering, and Support collaborate efficiently every d...
...ata in internal comments, or creating duplicate projects does not provide true field-level security. 3. Have you tested every Jira view? Check what unauthorized users can see in: Issue v...
“I'll bet AI can write that script for you…” I'm sure you're hearing this more and more regularly. And maybe, like us, you are curious about whether generic AI tools really hold up not just f...
Your team is moving from Azure DevOps to Jira; Maybe it is a merger, maybe leadership picked a new stack, maybe you are the Jira team that just inherited a pile of Azure DevOps work items. Whatever...
With Atlassian planning to end support for Connect in December 2026, many enterprise administrators are evaluating their Marketplace apps to understand potential impacts and plan ahead. I recently ...
This article walks through importing host data from the Dynatrace OneAgents API into JSM Assets using OnLink, covering authentication, field mapping, pagination, and filtering. TL;DR OnLink ...
The first wave of Jira Cloud data limits landed in March - 700 fields and 150 work types per space. Now a second wave is coming in September, and this time it covers workflows, statuses, priorities, ...
Hi all, Quentin from Appfire here 👋 If you manage dashboards for more than one audience, you know how fast they multiply. Engineering wants to see their projects, leadership wants a high-level view...
...eliance on resolved issues, 24/7 clocks, and uniform workflows can easily obscure your true team velocity. Moving past basic native reporting is a mandatory step for teams that require objective, e...
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