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Statuspage page ID Question

Brian Stinga
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December 19, 2025

I got the notification to update the API keys and when I login to my Atlassian account, the Statuspage page ID is different than the the one I see we actually have setup in Intercom.  Does that mean there's more than one Statuspage account? I'm a little confused. 

1 answer

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Scot Wilson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 21, 2025

G'day Brian,
I'm Scot, from the Statuspage Support team in APAC.

Mate, I'll need you to raise a support ticket through https://support.atlassian.com/contact/ to help you with this, as we'll need the statuspage page id's to investigate and I don't want to ask you to share those publicly.

Most likely, your account has access to a particular Statuspage, but isn't a team-member for the one setup in Intercom, which is why you can't find it through the Statuspage Management interface - we only show Statuspages you're a member on. It could also be managed in a different Atlassian site and Org, which you're not a member of.

Reach out to us through a Support ticket and we'll sort this out for you,
Scot

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