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Is there a way to expose incident metadata in create incident view?

Katya Zavalkovsky
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December 18, 2025

I would like incident commanders to populate some metadata when creating an incident. Is it possible to add it when using manage status page UI?

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Scot Wilson
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 21, 2025

G'day Katya,
I'm Scot from the Statuspage Support team in APAC.

No, it's not possible to add metadata that isn't part of the published incident updates through the Statuspage management UI.  Statuspage is primarily a communication tool, designed to allow you to publish and notify en masse, interested subscribers to your Statuspage.

Statuspage works as part of your ITSM Incident Notification process, but isn't a complete ITSM incident management tool, which is our Jira Service Management product.

Hope that answers your question,
Scot

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