Community resources
Community resources
Community resources
- Community
- Tag: request
Tag: "request"
-
...uddenly, the GPS on the sleigh goes dark. This isn't just a "request" for a new map; this is a full-blown emergency. If it isn't fixed now, operations stop, and presents don't get delivered. The HR R...
-
...lso see a panel showing "Linked issues". When the "Offboarding" ticket is created, you can select employee in Assets field and this request will be automatically presented in the employee's p...
-
...ay or a personal day?" "Can legal review this wording?" The employee (the requester) should absolutely not see this messy back-and-forth discussion. The JSM Solution: Internal Comments....
-
...lowly train users to use the portal (where you can ask structured questions via Forms), but the Email Channel ensures that no request ever falls through the cracks during the transition. ❄️ L...
-
..." You can’t process a payout, approve a 2-week vacation, or finalize a promotion without the right authority saying "Yes." Chasing these approvals via email ("Did you see my request?", "Can you sign t...
-
...he user selects "Hardware Request," the form asks "PC or Mac?" If they select "Mac," it dynamically reveals "Air or Pro?" Validation: You can make fields mandatory, ensuring you get the full "W...
-
...ptions, those who only use the portal have much more limited possibilities. 💭Let’s imagine a simple case when an employee submits a vacation request through the portal. When they want to make sure w...
-
Hi I have a pre populated JSM request page link - particularly for description to add some context/guidance to add in the description before they submit. Eg link: https://s...
-
How can I disable email request type? some requestors reply on email notification and the reply become a ticket. Right now, I'm using automation to delete the email request. How can I a...
-
Hello App Central Community! Today, we’re talking to those of you who work with requests. Here’s the usual routine: A user needs something—access to a system, a password reset, or help with a b...
-
For me, a well-structured request type means not only the right selection of fields to gather the necessary information, but also: ease of use for the customer when filling it out ease d...
-
Hello Dear Community, I have the following situation. In my project, I am sharing a ticket with my service desk customer through the Request Participants field, but they do not get n...
-
Hi Atlassian team, we've performed a full history rewrite and removed all large files using git filter-repo. Locally, the repository is now ~509 MB (.git/ folder), and git count-objects -vH confirms...
-
Hello, I am sure this has been asked before, but I believe the ability to sort folders and/or the objects within them would be very useful in managing Confluence. I envision this feature to be ...
- Confluence Cloud Admins
- Discussion
- confluence
- feature
- request
- sort
-
-
How can I modify and add fields to the customer view of the request? I would like to add fields such as priority, tags if possible, and I would also like to remove the option to escalate the issue.
-
...ssue should be created, and each should have the correct Request Type and starting Status. In our implementation, it leads with the for: dropdown.size branch, and creates new work items as expected. H...
-
...un daily using Schedule Trigger 3. Action: Get the feed response using send web request action. https://your-instance.atlassian.net/rest/plugins/1.0/log/feed 5. Headers to use: A...
-
...he other Jira site should also create or update the ticket. I think the automation rule with web requests or incoming webhook can achieve this, but the assignee cannot be synchronized. Below are m...
- Jira
- Question
- cloud
- jira
- jira-automation
- jira-cloud
- request
- +1 more tag...
-
-
I'm developing a Forge app that is listing out all the remote links associated with a customer request in Jira Service Management for all of the customers to see. My problem is that the api.asApp...
-
I'm developing a Forge app to list all the remote links on the customer portal request UI. I think I managed to give the app the correct scope and unlicensed access permissions, correct me if I'm w...
-
I want my customer to see similar requests when he/she types the description. This feature is used in this forum. i.e. when I start typing a question I get a list of questions that might be similar t...
-
Due Date (DD) is on the screen and request form, but none of my agents see the field which is required. Members have all "issue permissions" except Delete Issues and Modify Reporter, other p...
- Jira
- Question
- due-date
- jira-work-management
- request
- screens
-
-
Request on CURL curl -X POST -H "Content-Type: application/json" -d "{\"message\":\"Help What do I do now\"}" https://<mydomain>:7990/<directory> The request works f...
-
Hi, I would love a new feature being added: When you hover over a label, a little x appears, which makes it possible to quickly remove it—even without opening the tile. It is now only possi...
-
Dears, I really like the recently introduced possibility to restrict request types from users or give only access to specific users. Mainly nice, but when you have customers that are s...
Copied to clipboard