how to turn off Email request
Mar
Contributor
How can I disable email request type?
some requestors reply on email notification and the reply become a ticket.
Right now, I'm using automation to delete the email request.
How can I avoid this to happen without using automation? 
1 answer
1 accepted
Valerie Knapp
Community Champion
Hi @Mar , thanks for your post.
Please check out this section of the project configuration where you can disable the email for the project -
Hope this helps you.
Best wishes
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