Hi. I've added the IC code to my webapp, and it's loading the javascript correctly - the widget appears. But when clicking on the widget button "report issue", the call to get the form data is blocke...
We've set up some custom fields in a JSM project so that we can expose them in Jira Issue Collector. Unfortunately the Custom Fields' description is displayed in the Issue Collector dialog (preview)...
The button, to pull up the issue collector, needs to be clicked twice in order for the collector to pop up. running jQuery version 1.12.4 Current code: In html file: <button id="na...
Hi, I want to know if Jira supports Japanese language in issue collector, if I submit the form/issue collector the Jira ticket should be created in Japanese. So that the same Japanese form values n...
hello everyone! I've been wondering if there is a way to change the collectorID that is automatically assigned to an Issue Collector? That ID provides a great way to filter for tickets submi...
We are on Jira Data Center Software 9.12.12. We are trying to evaluate usefulness of Jira Issue Collector for customers who are not licensed users against LOE to setup and maintain it for...
The issue collector on our Jira Work Management suddenly started throwing an error today. It was working as expected yesterday. I can see the error message: Required fields not ...
Hi everyone, I added issue collector to my webpage with custom trigger button. Now i want to log when new issue submitted from frontend via Issue Collector. As you now, I cant access iframe cont...
I'm playing around with the use of a Jira Issue Collector so that users in my organization without Jira access can submit bugs and they'll come right into my backlog. My questions are: ...
I am using a Jira Issue Collector to gather tickets from my users. I would like to customize the message of the Issue collector but I cannot find what is the format to respect. Somehow I managed to...
I want to ask further, I stetted up issue collector in JIRA service management cloud. I'm aware that we only get default reporter which is created issue from issue collector. In may case i...
I am using an issue collector in Jira Software, and I capture the name of the person who reported the issue by extracting it from the Description field via a smart substring function. This part...
We have had a Jira Issue Collector in place for years, with all tickets created via the collector being placed into a specific non-active Sprint in the backlog, to allow them to be quickly grouped an...
Hi, I have tried using Jira issue collectors and I have set it up in my project and I got a code snippet to embed into target website. But I am unable to do that, I can't see the issue collector link...
When using the custom embedding of an issue collector in a webpage (per this documentation) does anyone know if it's possible to automatically set the value of fields after the collector has been ini...
Issue collectors are somehow hidden for Jira Product Discovery. I am not sure if this is configuration of our instance or some default behavior. However, one can access the issue collectors under htt...
It seems that after migrating our Server instance to Data Center, our issue collectors are failing: Today, some clients have notified us that they are experiencing issues with the issue collectors i...
All: I have been able to create a very nice looking custom issue collector. The possibilities are endless and all can be 100% utilitarian and/or cosmetic. It involves the use of a custom...
Hi There, We have been using Jira Issue collector in our web site for the user to report an issue. but it's been a week when it stopped working and throwing error with generic message. Can so...
Comments, descriptions, statuses, priorities, etc. – any issue field in Jira “lives its life” and is changing. Heraclitus said: “There is nothing permanent except change.” Who would think that this s...
Good morning, I am trying to integrate the Issue Collector in several applications. The idea is that in the applications the user clicks on a button and forward them to the Issue Collector form, but ...
The documentation on this feature is out of date here. "Issue Collector" does not appear in the sidebar of my project settings, I cannot find it anywhere. What are the current steps to create an iss...
Hi all, In our organisation we have multiple project (all set up as Company Managed projects). I am looking for a simple way for employees to send in requests, ideas or business cases to differen...
With our current ticketing system, if we format the email with the field names it will set the ticket information accordingly. Sample - First Name = First Last Name = Last Product = Product...
I am using issues as asset reservations in a Jira project. Each issue is a reservation booking, and has a start and end date/time, and two fields that allow multi-select of two different assets types...
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