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Issue collector CORS issue

Pablo Fernandez
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February 13, 2025

Hi. I've added the IC code to my webapp, and it's loading the javascript correctly - the widget appears. But when clicking on the widget button "report issue", the call to get the form data is blocked by the browser because of CORS when the JS tries to call the following URL:

https://MYDOMAIN.atlassian.net/rest/collectors/1.0/template/form/MYFORMID?os_authType=none

The result is that the spin to load the forms stays there indefinitely (it does not handle the error).

I've tried to read this community and other sources, but I do not understand how to resolve this, and how other people use the IC.

Thanks,

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