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Is there a way to change the collectorID that is automatically assigned to an Issue Collector?

luis valle
luis valle November 18, 2024

hello everyone! I've been wondering if there is a way to change the collectorID that is automatically assigned to an Issue Collector?

 

That ID provides a great way to filter for tickets submitted via the Issue Collector but it is a string of random text. I would like to make it something more "easy on the eyes" in JIRA. Thanks 

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Humashankar VJ
Humashankar VJ
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November 21, 2024

HI @luis valle 

The collectorID assigned to an Issue Collector in Jira is a system-generated identifier that cannot be altered or customized by users.

Hope this helps - Happy to help further!!
Thank you very much and have a great one!
Warm regards

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