Why Custom Field Control in Jira Matters for Finance Teams

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TL;DR

In regulated industries like finance, Jira lacks built-in, fine-grained control over who can view or edit sensitive custom field data (e.g., salaries, budgets). This creates compliance and audit risks, especially at scale. Many teams now rely on Marketplace apps—such as Secure Custom Fields for Jira—to enforce field-level permissions by role, group, project, or issue type, helping protect sensitive data, reduce admin burden, and meet regulatory requirements.

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In the financial services industry, where data compliance is a top priority, not every piece of information should be accessible to everyone.

From budget estimates to sensitive personal details like salary and benefits, there’s a growing need for granular control over custom fields in Jira. Yet, many teams still rely on workarounds—or worse, accept the risk of unrestricted access to critical data.

Common Scenarios

• A finance team wants to log confidential data without exposing it to the whole organization

• Jira admins are overwhelmed trying to manage permissions for thousands of custom fields.

• Sensitive fields are visible or editable by users who shouldn’t even have access.

These aren’t fringe cases—they’re everyday struggles in large, regulated organizations.

The Real Risk

Without custom field level control, it’s easy for the wrong person to view or accidentally edit sensitive data. That creates compliance risks, audit complications, and regulatory breaches.

For Atlassian Jira Users - this is a common problem as there’s no direct simple way to manage these data in custom fields seamlessly

What Some Teams Are Doing About It?

To stay compliant and in control, many in the finance and payments space are turning to Atlassian Marketplace apps that provide secure custom field functionality—tools that let them:

• Restrict edit and view permissions on specific custom fields

• Apply controls based on user role, group, or issue type

• Manage visibility at both the project and global level

This gives admins full control over field permissions without resorting to complex workarounds which includes:

• Protect sensitive finance fields

• Limit who can edit or view custom field data

• Apply data protection rules consistently across all projects

• Align their Jira setup with internal data governance and regulatory requirements

One solution that’s been gaining traction is Secure Custom Fields for Jira. It’s helping teams control the permission rights of users on edit/view rights of sensitive data on custom fields – in one common space at Global and Project level.

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For organizations in finance, banking, or payments, securing data isn’t just a feature—it’s a requirement.

If your team is navigating similar challenges with custom field control, edit permissions, or secure data workflows in Jira, we’d love to hear how you’re solving it.