Atlassian Guard

A co-worker is unable to login to the new Atlassian Cloud GUI.  None of my other co-workers (about ten of us) have any problem.  He's not a new employee.  He browses to "our usual" URL...

• atlassian-account
• cloud
• confluence
• jira
• login

Hey all, I would appreciate help on this issue: I am team member in several Jira/Confluence cloud instances In some of them I use <myemail>@googlemail.com as address, in some it is <myem...

• atl-cloudmisc
• cloud
• confluence-cloud
• jira-cloud

In Site Administration > Authentication > Domains section -- I have added a domain and verified it (@example.com). We also have some users who use email addresses with sub-domain like this (@t...

• account
• administration
• domain
• identity-manager
• user-management

This question is in reference to Atlassian Documentation: Integrate with Google Apps How do I switch to group-based syncing for Google Apps? In Google Apps, there a multiple separate domains and us...

• cloud
• google
• identity-manager
• integration

• atlassian-account

Is it somehow possible to merge 2 my atlassian accounts? Due to some confusing at the beginning we created a second account and used this account to purchase some licenses. Now we have to accounts t...

• my.atlassian

Hi there, this morning when I woke up, a friend contacted me and told me that someone had gotten access to his email, recovered his bitbucket account, removed us from our repositories, deleted the te...

• account
• identity-manager

I'm looking for the best way to integrate JIRA and Confluence with LDAP for authentication. My current setup is as follows: JIRA uses LDAP Authentication as primary (Active Directory) and&nbsp...

• confluence
• identity-manager
• jira
• ldap

Hi, I get this exception when accessing a project. com.google.template.soy.tofu.SoyTofuException: In template JIRA.Templates.Projects.projectTab: In 'print' tag, expression "$tabHtml" evaluates t...

• access
• identity-manager
• project

Hello, I want to delete my account completely but I don't find the link. I already canceled my subscription on demand. Thanks.

• account
• delete
• jira
• jira-cloud

Hi, I tried to configure Tempo Account custom field to be applicable not for all Jira projects. But "Invalid worklogs" still appear for issues of other projects. Is it possible to disable invalid...

• account
• validation
• worklog

That seems to be a read-only field.

• community

The email registered on my atlassian id is going to be unavailable soon.email is jeon.gyuchan@kt.com. So I want to change my email address, but I can't find user interface for changing email. How ...

• atlassian-account
• atlassian-id
• identity-manager

I no longer have access to email account that I used to create my bitbucket account. I want to access my repo now so what am I supposed to do?

• bitbucket
• user-management

We tick 'Remember Me' when logging in, but are forced to log in again when the browser sessions closes. This is happening to all of our users, regardless of whether they log in with Google Apps or ...

• atlassian-account
• browser
• cache
• cookie
• identity-manager

We have most of our users on tied to our existing LDAP and some users from other division where we have just created users that are not tied to our LDAP. I am running in to a problem when one of the...

• atlassian-account
• identity-manager
• password
• reset

How can I delete my Atlassian account?

• account-management
• atlassian-support

My enterprise uses Ping Federate for a corporate SSO solution. Is it possible, or are there plans to integrate this style of solution into your authentication/authorization mechanism? It would...

• cloud
• identity-manager
• integration

I would like to discuss migration from our internal, LDAP-authenticated instance to our OnDemand instance. I don't believe we will be able to authenticate to our internal LDAP from outside our firew...

• cloud
• identity-manager

We have a developer that is unable to validate against Google. He is able to log into Google directly but is rejected by OnDemand. Below is the message he gets: Sorry Mate, something went wrong :(...

• cloud
• identity-manager

Currently I have to add my users to groups in multiple applications such as google apps and Atlassian onDemand. Is there a possibility to synchronize the groups from google apps to prevent this dou...

• cloud
• google-apps
• identity-manager

Are Crowd (or somerhing else) included in the OnDemand concept? I cant see that you can choose crowd in the OnDemand site.

• cloud
• identity-manager
• integration

I've moved companies - how do I change my email address

• community
• identity-manager

When raising a support issue in support.atlassian.com I need to provide a SEN. Where can I find this?

• atlassian-account
• atlassian-support
• identity-manager
• licence