How can I change my Atlassian account email address?

That seems to be a read-only field.

8 answers

1 accepted

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Hi Robert, unfortunately due to current limitations to Atlassian ID it's not possible to change the email address.

However, for changes to your my.atlassian.com (licenses,etc) email address, please email sales@atlassian.com

Thanks, Dennis, all set now.

Eric Snyder Atlassian Team May 10, 2016

Hi everyone, you can now update your Atlassian account email address via https://id.atlassian.com/manage/change-email.

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2014 and this still isn't a feature. Unreal. Unable to change an email address in 2014.

-slow clap-

Bravo Atlassian. What's your excuse? It's too hard? It's so hard to have a user table with a primary key of ID that is a sequentially generated number and an email column that can be updated.

If your data model actually has the email address as the primary key then your DBA / devs need to be replaced.

Absolutely agree - this is shocking and shatters a high degree of confidence in Atlasssian's products themselves.

It's almost like this isn't the 21st century ...

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This still isn't possible, as of two years later (June 2015). sad

Be sure to vote on the issue in Atlassian's JIRA project, under ticket ID-81 - it's been hanging around for a fair bit!

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Hi everyone, you can now update your Atlassian account (formerly 'Atlassian ID') email address via https://id.atlassian.com/manage/change-email smile

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I need to change my email too, ... should I email sales@atlassian.com too ?

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This still isn't possible, two years later (March 2016).  Really ? sad

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I guess the answer is to post here and somebody from Atlassian will help you out?

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I will send as well !

Thanks!

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