Hi, We have BitBucket Premium account on monthly pay plan - Now we have been asked to route it through PO process - I reckon direct PO is not possible for any value less than 20K USD. The only option...
Can we change the App admin of the group to another person? Who has access to do this change?
Hello, I urgently need help with an admin lockout issue on our Confluence Cloud site. **Situation:** - During SAML setup, I enabled "Required" SAML authentication - After resetting sessions, I ca...
Hi everyone, I’m integrating with the Atlassian Organizations API and using the endpoint: GET /admin/v1/orgs/{orgId}/directory/users/{accountId}/last-active-dates (https://developer.atlassian.co...
We recently enforced SSO for our Atlassian Cloud organization, but there appears to be a misconfiguration in the SSO setup. Since enforcing SSO, all administrator accounts using the managed domain ar...
Our organization is migrating from Google Workspace to Microsoft 365. We would like to change our identity provider to Microsoft without losing any user data. All users have the same email addresses....
We use SSO. Can we change upn for existing accounts (mail stays the same)
Sailpoint IdentityIQ supports managing users and groups directly through the users and groups API endpoints in Jira/Confluence Cloud. This is trivial to set up, and it reports back directly all accou...
How can I either submit a support ticket or figure out how to recover my account. Our company uses SSO, however, we recently rebranded and changed our email address associated with our IDP. I'm the ...
We're currently on Data Center using the Resolution SSO add-on which is very powerful, and flexible. We have it designed where inactive users are automatically cycled out as our user licenses get low...
I am trying to confirm what permissions are required for a user to change the Data Classification level assigned to a Jira work item. So far I have not found the document that states that clearly.
How do i add 200 new users to atlassian guard? Ive never done that before?
Hey Whenever I do a change to a user in Postman, such as updating the email, it never appears in Atlassian Guard. The email stays the same. What could the reason be? I am using the free trai...
Hey I have tried several emails to get an invitation sent to Atlassian Guard, but none receives it. I am using the free trail version of Atlassian Guard*
Hey one and all, We want to get off corporate desktops and are concerned about data leaking if users download, and cut, copy and pate from the browser. Microsoft apparently has a solution and we do ...
Hi We recently started using Atlassian Guard and have set up SSO with our identity provider. There was an original default authentication policy containing all users (active and inactive). I created...
In the new layout I can't find how to edit portal customer emails (like when they change name domain) in the new Admin space? And so that their historic Jira Issues are still accessible for the ...
Hello, We are using Atlassian Guard with SSO login. Our SSO certificate expired and we cannot even log in to support.atlassian.net to contact technical support. Our URL is ****.atlassian.ne...
I am looking for community support around how SSO integration works between Atlassian Guard and Okta. We have the integration working, but have come across a number of challenges. Our tea...
I have a Bitbucket account with my corporate email address, lucas.goncalves@valid.com I requested account recovery and received an email saying they would send another one within 24 hours, but the e...
As my title states, our original Org Admin has left the company, and unfortunately, there is no way for us to retrieve the account through our IT team. I came across a similar question in this commu...
I'm a site admin of a free account, the organisation admin has left and I need that role to switch to me.
We didn't find any way to create a feature request for the Atlassian Guard product so we are trying here. Summary Provide public REST API to manage SAML SSO configuration and certificate in Atlassi...
Till last Wednesday, I could see the manage app license details, but today I lost the access. We were renewing the XRAY and PowerBI connector for JIRA plugins and we were seeing the license details, ...
Hi, We are new to Jira and have a Premium account for JSM and Guard in the cloud. I am trying to set up SSO and am unsure which set of instructions to follow as I have found multiple on this site, a...
| Subject | Author | Posted |
|---|---|---|
| yesterday | ||
| May 19, 2025 11:34 AM PDT | ||
| April 23, 2025 11:13 PM PDT | ||
| April 22, 2025 6:21 AM PDT | ||
| April 14, 2025 8:39 AM PDT |