Opsgenie

    What are the differences and use cases between creating alerts in the Integration settings and the Sync settings within Opsgenie?

• Question
• alert
• jira-cloud
• jira-service-management
• jira-service-management-cloud
• jsm
• +1 more tag...

  How to send the opsgenie alert to a webex space

• Question
• cloud
• opsgenie
• opsgenie-cloud

I have a question about the time intervals in OpsGenie, in a general sense but also specific to notification policies. I have a notification policy that defines windows from 10:00am to 4:00pm on all ...

• Question
• opsgenie
• time

Hello,  Is there a way to have a team schedule expand by default? ---------------------------------------------------- ----------------------------------------------------  

• Question
• cloud
• on-call
• opsgenie
• opsgenie-cloud

Hi All, What would be the best way to send the weekly on-call to a specific Slack channel every Sunday morning? (primarily and secondary from all teams Thanks!

• Question
• cloud
• opsgenie
• slack

  I have an Opsgenie team 'Team A'. I have an escalation policy set up so... after 0 minutes, it will page out to a contact from 'engineer schedule 1' if not acknowledged after 10 minutes, ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

So I have an Opsgenie GCP integration and use it for several of our services, all our services are working except one and we can not figure out why even though the setup is copy pasted from the other...

• Question
• opsgenie

I have an email integration that receives messages (from Snowflake) that are formatted for human consumption using HTML. Part of the message is a link labelled 'LOG IN' with an URL that contains the ...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello, I have a question regarding the phone numbers used to send voice and Sms notifications for Opsgenie. One of my colleagues has recently noticed that he got a call from a number different from...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Eventbridge rule generates an SNS notification to Opsgenie.  The SNS native payload is parsed by Opsgenie to populate the descripton(json) field.  I need to be able to extract certain items...

• Question
• cloud
• opsgenie
• opsgenie-cloud

I have the Slack<->Opsgenie integration set up and need some additional guidance on triggering a notification to Slack when the schedule changes. Is this possible? I'm okay with using a specifi...

• Question
• cloud
• opsgenie

  Hello Team, I want to confirm something within the OpsGenie - Jira Cloud integration.   I want to confirm whether the integrations' Outgoing Automation Rules are all evaluated or...

• Question
• alert
• automation
• opsgenie
• opsgenie-cloud

Hi, I have no idea where to start. I try to log in but it says  I don't recall doing something towards it. Can someone help? In JSM, I don't see anything related to Opsgenie either. 

• Question
• opsgenie

Hi team, In China, in the last three weeks, it was found that the SMS alert function of Opsgenie is not working, and the mobile phone number that set up the SMS alert cannot receive the Alert remind...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello,   we want to deactivate the call and sms notification option for all our users in OPSGenie to avoid extra costs. How is this possible?   Thanks

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello, Opsgenie community, This is rather a feature suggestion. I am a member of multiple teams. Hence I see all alerts and incidents from all those in a single board as URIs like https://absa...

• Question
• opsgenie

Alert deduplication in Opsgenie helps reduce alert fatigue by consolidating similar alerts. However, important information might be missed if deduplicated alerts don't update their messages or descri...

• Article
• opsgenie

Hello all,  current integration between freshdisk and opsgenie to create alert in opsgenie via freshdisk, is there a way to create ticket in freshdisk  via opsgenie when create ...

• Question
• cloud
• opsgenie

Could you assist us with implementing a schedule rotation in OpsGenie? We have a team of four people (A, B, C, D) in one timezone, with their on-call hours from 12:00 AM to 12:00 PM. There is one pe...

• Question
• opsgenie

The idea of duduplication is great when it comes to reducing alert fatigue. But in practice there is a possiblity of essential information being missed as on duduplication, the alert's message/descr...

• Question
• cloud
• opsgenie
• opsgenie-cloud

Hello I am trying to configure OpenSearch to send alerts to Opsgenie. One of the steps I need to do is to create a new API Key in Opsgenie: Create an API Key: Navigate to the Settings >&...

• Question
• opensearch
• opsgenie

Our auditors need a list of incidents with some details with some criteria as a CSV/Excel file. It seems that OpsGenie allows decent filtering but not downloading of the list. Is it some hidden feat...

• Question
• opsgenie

I am attempting to get access to OPSGenie. I am in the OpsGenie group as a user, I have product access. I have not accessed it before. When I go to OPEN OPS Genie, I get sent to the Login page. It...

• Question
• opsgenie

Hi Team,   Need help to understand the cost of essentials Opsgenie service, also need it full features if I have 100 users.

• Question
• cloud
• opsgenie

Hey, y'all. I'm very, very new to administrating Opsgenie and stuck on something specific right now. What I'm trying to do is set up a schedule that lasts for a few days that allows our leadership t...

• Question
• opsgenie